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Atrium Health

Operates hospitals and care network

Registered Nurse - Pediatric Call Center

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Part-timeCharlotte, NC, USA

About the Job

Requirements

  • Five years of registered nurse experience and pediatric experience are preferred.
  • Graduate from an accredited school of nursing.
  • A Bachelor of Science in Nursing is preferred.
  • Hold a current license to practice as a Registered Nurse in the applicable state.
  • Apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses required for states where new clients may reside.
  • Experience in telephone triage, pediatrics, and emergency department triage is desired.
  • Hold Basic Life Support certification as required by policy guidelines.
  • Speak English and adapt communication to the patient audience.
  • Meet physical requirements including prolonged sitting and telephone-headset use; walking, standing, lifting, reaching, stooping, bending, pushing, and pulling; lifting up to 25 pounds; intact sight, hearing, smell, and touch; and good finger dexterity.
  • Demonstrate critical thinking and ability to concentrate in a fast-paced environment with interruptions, and respond quickly to changes in patient or call center conditions.

Responsibilities

  • Perform telephone triage with a diverse patient population.
  • Assess needed care and collaborate with patients and others to provide clinical solutions.
  • Provide comprehensive nursing assessment in an untraditional nursing environment.
  • Participate in team conferences and help assess patient education needs.
  • Notify each practice, physician, and/or managed care client of all patient, parent, or managed care client encounters before office opening, regardless of follow-up needs.
  • Notify designated leadership of operational concerns.

Desired Qualifications

  • Pediatric experience.
  • Experience in telephone triage, pediatrics, and emergency department triage.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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