Delivery DevOps Director

Description

The Director, Delivery DevOps owns the delivery DevOps strategy, standards, and execution across all Sapiens projects for Life and P&C projects globally. The role builds and leads a global distributed DevOps organization spanning DevOps Architects and Engineers, and drives enterprise-wide standardization of SDLC/ALM automation, CI/CD pipelines, infrastructure-as-code and container orchestration for project delivery. The role combines deep technical credibility in DevOps engineering with strategic leadership: toolchain governance, incident and production-support discipline, security and compliance in the delivery pipeline, and AI-augmented DevOps practices, all in close partnership with Engineering, Architecture, Security, and Product DevOps leadership across a multi-national organization.

Key Responsibilities
▪ Define and own the global DevOps strategy, standards, and multi-year roadmap across all Sapiens projects for Life and P&C projects globally.
▪ Build, lead, and scale a distributed, multi-national DevOps organization — DevOps Architects, Engineers, and Site Reliability specialists — supporting internal and external customers.
▪ Own the design, governance, and continuous improvement of automated SDLC/ALM solutions across the global project portfolio.
▪ Set enterprise-wide standards and governance for CI/CD pipeline design and implementation, including project delivery pipeline architecture, pipeline development, and equivalent modern CI/CD platforms.
▪ Own development infrastructure automation and management strategy, including Infrastructure-as-Code and Configuration-as-Code (IaC/CCA) practices across tools such as Terraform, Ansible, or SaltStack.
▪ Drive enterprise cloud infrastructure and architecture strategy, including container orchestration and management (e.g., Docker, Kubernetes) across on-prem, hybrid, and multi-cloud environments.
▪ Own global incident and production-support governance, driving structured troubleshooting, root-cause analysis, and preventive/corrective action across projects.
▪ Evaluate, select, and govern the adoption of new DevOps technologies and tools, ensuring reuse, standardization, and consistency across globally distributed teams.
▪ Define and reinforce enterprise DevSecOps standards, embedding security, compliance, and data-privacy requirements into pipelines and infrastructure automation.
▪ Define and govern enterprise-wide adoption of AI-augmented DevOps and SRE practices, including AI-assisted pipeline authoring, anomaly detection, and incident triage.
▪ Own budget, staffing, org design, and vendor/tooling decisions for the global DevOps function, optimizing cost, coverage, and the onshore/offshore delivery mix.
▪ Build organizational capability through hiring, mentoring, career development, and succession planning for DevOps Architects, Engineers, and emerging leaders.
▪ Own executive-level reporting on DevOps health, automation maturity, incident trends, and infrastructure risk across the global portfolio.
▪ Maintain comprehensive technical documentation standards and drive knowledge-sharing practices across a multi-national, multi-project DevOps organization.

Must Have Skills & Qualifications
Experience & Background
▪ 15+ years of experience in DevOps, infrastructure, or platform engineering, including 5+ years in a Director, Senior Manager, or Head of DevOps capacity leading global, multi-national teams.
▪ Proven track record owning DevOps strategy and standards across multiple concurrent projects, or business units at enterprise scale.
▪ Experience leading distributed, multi-national DevOps teams facing both internal and external customers.
▪ Demonstrated experience partnering with senior Engineering, Architecture, Security, and Product DevOps leadership on toolchain strategy, infrastructure investment, and technology adoption decisions.

Technical & Functional Skills

▪ Deep knowledge and understanding of SDLC/ALM architecture and processes, and proven experience governing them across multiple projects and teams.
▪ Strong expertise in Continuous Delivery/Deployment and Continuous Integration (CI/CD) solution design, development, and implementation at enterprise scale.
▪ Excellent knowledge of Jenkins internals and pipeline development with Groovy, or equivalent enterprise CI/CD platform expertise, with the ability to set standards across a global organization.
▪ Strong experience with high-level procedural/OO languages and scripting languages used in DevOps automation and tooling.
▪ Strong experience with Infrastructure-as-Code/Configuration-as-Code (IaC/CCA) solutions such as Terraform, Ansible, or SaltStack, and driving their adoption across teams.
▪ Strong experience with containers and container orchestration/management tools (e.g., Docker, Kubernetes) at enterprise scale.
▪ Expertise in cloud infrastructure and architecture across major providers (preferably Microsoft Azure), including multi-cloud and hybrid strategies.
▪ Ability to set organization-wide standards for root-cause analysis and preventive action.

AI-Related Expectations

▪ Define and drive the enterprise strategy for AI-augmented DevOps and SRE practices, including AI-assisted pipeline authoring, infrastructure-as-code generation, anomaly detection, and incident triage.
▪ Establish governance, review discipline, and usage guardrails for AI-assisted outputs across the global DevOps organization.
▪ Champion AI literacy and capability-building across DevOps leadership and teams while ensuring human validation, security review, and correctness remain non-negotiable.
▪ Ensure AI adoption within DevOps follows approved privacy, security, and responsible-AI guidelines across all geographies.

Cloud & Infrastructure Awareness

▪ Deep, strategic understanding of cloud-hosted and SaaS delivery models, environment strategy, and release cadence, and their implications for infrastructure and pipeline design.
▪ Ability to guide global teams on multi-environment strategy (Dev, Test, UAT, Production) and configuration-driven, environment-specific automation.
▪ Awareness of how distributed, containerized, and elastic environments shape scalability, observability, and infrastructure risk at scale.

Communication & Leadership

▪ Excellent communication skills and a strong team-player orientation, with the ability to work effectively in a multi-national team facing internal and external customers.
▪ Strong people-leadership capability, including building high-performing global DevOps teams, mentoring senior engineers and architects, and developing future DevOps leaders.
▪ Excellent written and spoken English, with the ability to communicate DevOps strategy, risk, and progress clearly to senior leadership and stakeholders.
▪ Demonstrated change-management experience, with the ability to align diverse global stakeholders around shared DevOps standards and practices.

Personal Attributes

▪ Strong technical foundation and technological drive, with the credibility to engage hands-on when needed.
▪ Strong self-learner with the ability to adopt and succeed in a fast, dynamic, and evolving technology environment.
▪ Strategic thinker with strong ownership and accountability for global DevOps outcomes and infrastructure health.
▪ Collaborative leader who builds trust across geographies, functions, and levels of seniority.

Preferred / Good to Have

▪ Experience implementing and integrating new technologies across a large, distributed engineering organization.
▪ Cloud, Kubernetes, or DevOps-related certifications (e.g., AWS/Azure/GCP, CKA, or equivalent).
▪ Experience establishing or scaling global DevOps Centers of Excellence.
▪ Exposure to enterprise, regulated, or insurance-technology environments.
▪ Willingness to travel and support global stakeholders and teams across time zones as required.