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Apex Service Partners

National buy-and-own platform for home services

Experienced HVAC Service Technician

HVAC & Building SystemsConfirmed live in the last 24 hours
Full-timeTyler, TX, USAIn-person

About the Job

Requirements

  • A valid driver's license is required.
  • HVAC certification and EPA certification are required.
  • At least 2 years of HVAC experience is required.
  • A clean driving record is required.
  • Time management skills are required.
  • Basic software understanding is required.
  • Self-motivation is required.
  • A high school diploma or equivalent is required.
  • Excellent customer service skills are required.
  • Basic mechanical aptitude is required.
  • Basic computer skills are required.
  • The ability to use hand and power tools common to the trade is required.
  • The ability to learn through observation and hands-on experience is required.
  • The ability to follow routine, verbal, and written instructions is required.
  • The ability to communicate effectively with team members and customers is required.
  • The ability to maintain professional working relationships with team members is required.
  • The ability to understand, analyze, interpret, and implement information in technical documents, reports, and regulations is required.
  • The ability to perform basic mathematical functions is required.
  • The employee must be able to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear regularly.
  • The employee must be able to walk; climb or balance; and stoop, kneel, crouch, or crawl frequently.
  • The employee must regularly lift or move up to 10 pounds, frequently lift or move up to 50 pounds, and occasionally lift or move up to 150 pounds.
  • The employee must be comfortable working for extended periods in tight spaces, including attics and crawl spaces.
  • The employee must be able to meet the listed vision requirements, including close, distance, color, and peripheral vision, depth perception, and adjusting focus.
  • The employee must be able to work in wet or humid conditions and extreme cold or heat; occasional exposure to moving mechanical parts, outside weather, and vibration is expected.
  • Candidates must pass a drug test and background check.

Responsibilities

  • Perform thorough maintenance on equipment of all ages and accurately diagnose heating and air conditioning system issues.
  • Identify potential equipment breakdowns and make appropriate recommendations to customers.
  • Work a flexible schedule and maintain attendance based on business needs.
  • Address and handle new and returning customers’ concerns appropriately, promptly, and accurately.
  • Manage stressful, difficult, or emotional customer situations.
  • Operate company vehicles, comply with state and federal laws, and maintain vehicle cleanliness and routine maintenance.
  • Follow safety responsibilities and requirements provided during training.
  • Operate hand and power tools, meters, and other test equipment used in the trade.
  • Perform skilled maintenance, repair, installation, and alteration of HVAC equipment, components, timers, motors, and wiring systems as needed.
  • Submit customer invoices using a company iPad and accurately document customer equipment information, diagnostics, and recommended repairs.
  • Maintain heating and air conditioning systems to prevent breakdowns and provide customer safety and comfort.
  • Communicate maintenance, repair, and replacement options to customers.
  • Communicate professionally with customers, team members, and vendors.
  • Work Monday through Friday from 7:00 a.m. to 5:00 p.m., with flexible start and end times based on business needs and occasional weekend work.

Desired Qualifications

  • ServiceTitan experience is preferred.
  • Basic Indoor Air Quality knowledge and experience are preferred.
  • Sales experience is preferred.
  • Selling, communication, and negotiation skills are preferred.
  • The ability to perform routine manual labor is preferred.

About the Company

Apex Service Partners

National buy-and-own platform for home services

Apex Service Partners is a national residential services platform focused on HVAC, plumbing, and electrical trades. It grows by acquiring majority stakes in established local home-service businesses and keeps their brand, leadership, and day-to-day operations, while providing a centralized Partner Services network (finance, recruiting, training, marketing, procurement, and technology). This structure lets local operators keep autonomy but gain scale and buying power through centralized support, enabling consistent operations across its 75 brands in 46 states and 13,000+ employees. The goal is to expand through acquisitions to build a broad national platform of trusted local providers and drive operating efficiencies and growth.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$5.9B
Headquarters
Tampa, FL
Founded
2019

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