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Weekday AI

Proactive software engineer recruitment via referrals

Account Manager

Account ManagementPosted on Nov 11
Full-timeHyderabad, Telangana, Indiaโ‚น1.5M - โ‚น2.5MIn-person

About the Job

Requirements

  • At least 3 years of experience in pharmacovigilance or a related life sciences domain.
  • A proven track record of managing client accounts with a focus on customer success.
  • A strong understanding of regulatory requirements, including ICH, FDA, EMA, and WHO guidelines.
  • Excellent communication and presentation skills in English and Hindi.
  • The ability to analyze complex data sets and translate findings into clear, actionable insights.
  • Demonstrated success in driving process improvements and operational efficiencies.
  • The ability to build rapport with technical and non-technical stakeholders.
  • Experience with regional or global accounts and multi-site coordination.

Responsibilities

  • Manage end-to-end pharmacovigilance accounts, ensuring compliance with global regulatory frameworks.
  • Act as the main point of contact for clients, address inquiries, resolve escalations, and provide proactive insights.
  • Develop and deliver quarterly business reviews highlighting safety metrics, trends, and recommendations.
  • Partner with clinical and regulatory teams to interpret safety data and recommend risk mitigation strategies.
  • Identify upsell opportunities for additional services such as signal detection, risk management, and safety reporting.
  • Conduct regular client training sessions on regulatory updates, system usage, and best practices.
  • Coordinate with internal stakeholders to tailor solutions to individual client requirements and objectives.
  • Monitor project timelines and budgets, ensuring deliverables meet quality standards and client expectations.
  • Gather client feedback and translate it into actionable improvements for product and service offerings.
  • Maintain accurate records in customer relationship management systems to ensure transparency and traceability of client interactions.

About the Company

Weekday AI

Proactive software engineer recruitment via referrals

Weekday.works helps companies hire software engineers through proactive outreach and peer-recommended candidates. Its platform automates tracking, pipeline management, and provides weekly updates, while it actively identifies engineers via peer networks, reaches out, shortlists, checks references, and schedules interviews. Differentiators include peer-backed vetting instead of traditional job boards, proactive outreach, and a passive-income reference feature that monetizes referrals. The goal is to reduce the time and effort of hiring by connecting companies with pre-vetted engineers who are open to new opportunities through a network-driven approach.

Company size
201-500
Company stage
Seed
Total funding
$2.3M
Headquarters
Bengaluru, India
Founded
2021

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