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Evergreen Residential

Real estate investment management, origination, advisory.

Property Manager Supervisor - Maintenance Dispatch

Real Estate Property ManagementPosted on Nov 11
Full-timeDallas, TX, USANo salary listed

About the Job

Requirements

  • A Bachelor's degree in a similar field is preferred.
  • Three years of experience in single-family or multifamily maintenance.
  • Proficiency in Outlook, Microsoft Excel, Word, and PowerPoint.
  • At least two years of customer service and call center management experience.

Responsibilities

  • Supervise and lead the maintenance dispatch team for the assigned region.
  • Conduct onboarding and recurring training for new and current staff.
  • Ensure the dispatch team meets timelines, cost, and quality key performance indicators for all work orders.
  • Prepare regular reports for management on regional budgets and performance.
  • Work with supply chain teams to increase the vendor base in markets where needed.
  • Partner with Field Maintenance Managers weekly to align on field staff key performance indicators.
  • Enforce high-urgency, priority, and safety regulations for all work orders.
  • Manage and oversee all escalated maintenance work orders within the region.
  • Oversee all staff responsibilities.
  • Drive internal field performance by assigning 70% of work orders to field staff.
  • Perform projects and additional duties as requested.

Desired Qualifications

  • EPA, lead, and asbestos certifications or licenses.

About the Company

Evergreen Residential

Real estate investment management, origination, advisory.

Evergreen Residential is a real estate investment management platform that combines investment management, asset origination, and advisory services to help clients maximize investor returns. Its approach centers on managing assets with proven operational practices and technology to improve financial performance while delivering positive outcomes for residents and communities. The company earns revenue through strategic asset management and advisory services, offering an integrated suite that supports growth and sustainable impact. Distinguishing factors include a full-service platform across investment management, asset origination, and advisory services, a focus on community outcomes alongside returns, and a footprint in Dallas and New York City. The goal is to grow investor value while promoting responsible community development.

Company size
201-500
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1B
Headquarters
Dallas, TX
Founded
2021

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