Patient Coordinator
Ivy Rehab
Patient Coordinator
Ivy Rehab
National outpatient rehab network delivering therapies
State of Location:
PennsylvaniaPosition Summary:
The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.Job Description:
Location: Allentown, PA
Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Why Choose Ivy Health?
Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.
Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Exceeding Expectations:Deliver best-in-class care and witness exceptional patient outcomes.
Empowering Values:Live by values that prioritize teamwork, growth, and serving others.
Incentives Galore: Benefits (start within 30 days):Medical, dental, vision, and pet insurance
Paid parental leave, short- and long-term disability
Employee Assistance Program (EAP) + discount program
Complimentary therapy services
401(k) with company match
Up to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annually
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
Ivy Rehab operates a nationwide network of outpatient therapy clinics delivering physical, occupational, speech, and ABA therapy, with centralized management support while clinics retain local autonomy. Patients can receive free consultations without a physician referral and appointment times are often available within 24 hours. Services cover adults and children, including a strong pediatric focus through Ivy Rehab for Kids, and use techniques like the AlterG treadmill, Dry Needling, and the McKenzie Method. The company grows by opening new clinics and by acquiring or partnering with existing practices to expand its footprint.
Explore more opportunities at Ivy Rehab