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Full-Time

Operations Lead

Confirmed live in the last 24 hours

Coupang

Coupang

5,001-10,000 employees

E-commerce platform with advanced logistics technology

Consumer Goods

Compensation Overview

$23 - $25Hourly

+ Overtime Pay

Entry

Riverside, CA, USA

Category
Quality Control & Compliance
Transportation & Distribution
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Requirements
  • High school diploma or GED
  • One year+ experience with leading and training
  • Some experience working in a warehouse environment
  • Forklift experience
  • Problem solver/lead experience
Responsibilities
  • Provide training for new hires and existing workers on various topics including safety, quality, operations, maintenance, and others as required
  • Provide oversight and direction to FC workers
  • Ensure all required trainings are completed
  • Develop solutions to issues that come up in the FC
  • Engage FC workers, encouraging a safe and positive work environment
  • Assist in developing and ensuring execution of standard operating procedures
  • Assist other departments as needed
  • Operate an RF gun/PDA device
  • Maintain safety and housekeeping standards in the FC
  • Oversee operational processes to ensure correct inventory levels and that orders are completed accurately and on time
  • Review workload and assign tasks to employees
  • Properly train and coach warehouse team and provide positive developmental opportunities; recommend disciplinary actions as needed
  • Correctly utilize a warehouse management system and maintain appropriate work documents
  • Establish, maintain, and promote exceptional customer service
  • Correctly interpret and enforce company policies and safety procedures to ensure compliance; safely operate various equipment and tools
  • Provide support and backup to warehouse management

Coupang's main product leverages advanced e-commerce and logistics technologies to enhance the shopping and dining experience, with a focus on customer convenience. The company is dedicated to simplifying daily life through innovative technology solutions.

Company Stage

Series C

Total Funding

$3.4B

Headquarters

Songpa-gu, South Korea

Founded

2010

Growth & Insights
Headcount

6 month growth

9%

1 year growth

20%

2 year growth

35%