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College of Southern Nevada

HR Worker - ABE

Administrative SupportUpdated on Nov 12
Part-timeNevada, USA$15 /hrIn-person

About the Job

Requirements

  • Proficiency in Outlook email and data entry, with an accurate data-entry error rate below 2%.
  • Ability to provide friendly customer service and support students in a student-centered manner.
  • Listening, verbal communication, and organizational skills.
  • Availability for a flexible schedule covering days, nights, and weekends around the employee’s class schedule.
  • Reliability and punctuality for assigned shifts.

Responsibilities

  • Register students in person, by phone, and/or by email according to ABE program procedures.
  • Screen students by asking questions to determine whether they qualify for the program.
  • Enter student information accurately into the LUMENS tracking sheet/database and other data portals as needed.
  • Submit a daily call log to the lead.
  • Handle daily incoming and outgoing ABE phone duties and track calls to ensure successful student placement.
  • Enter student data into the tracking sheet for follow-up.
  • Handle daily incoming and outgoing ABE email duties, respond to emails, and follow up with students.
  • Welcome students and facilitate the intake and assessment process.
  • Notify students and instructors of class updates as requested.
  • Complete follow-up calls to track ABE student progress and success rates.
  • Perform additional duties as assigned.

About the Company

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