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Roche

Global pharmaceuticals and diagnostics company

Digital Content Creation Associate - Copywriter

Copywriting & Creative WritingPosted on Nov 5
Full-timeSan José Province, San José, Costa RicaNo salary listed

About the Job

Requirements

  • A university degree in Communications, Journalism, Marketing, Life Sciences, English, or a related field, or equivalent practical experience.
  • At least 3 years of hands-on copywriting, content creation, or editorial experience for a brand, agency, or in-house team.
  • Excellent written and verbal English and a portfolio of published digital copy.
  • Ability to write clear, persuasive, technically accurate digital copy for web, email, social, and campaign channels, with strong copyediting, fact-checking, sub-editing, tone-of-voice, and style-system practices.
  • Ability to manage assigned content work with minimal supervision, prioritize concurrent requests, own content from brief to publication, manage requester expectations, estimate workload and capacity, and escalate scope changes appropriately.
  • Working knowledge of regulated content review and approval workflows, governance, and compliance controls; ability to resolve reviewer comments, diagnose underperforming content, rewrite based on evidence, and apply SEO practices including keyword intent, headings, metadata, and link structure.
  • Ability to use performance data and audience insights to inform editorial frameworks, content calendars, and lifecycle plans; collaborate with designers, SEO specialists, and campaign managers; contribute to projects, squads, and service improvements; translate editorial experience into template and process changes; coach less experienced colleagues; and work in centralized hub-based teams supporting multiple affiliates, markets, and geographies.

Responsibilities

  • Own assigned digital content requests end-to-end from brief to published asset, with accountability for accuracy, quality, compliance, delivery dates, content calendars, review timelines, visibility, workload sequencing, capacity estimation, requester expectations, feasibility guidance, and scope-change escalation.
  • Interpret briefs and define the approach, structure, format, and voice for production-quality digital copy across audiences and channels.
  • Write brand-compliant product pages, emailers, social posts, and short-form web content; repurpose high-performing content into infographics, screencast scripts, and summarized reports; and select appropriate formats for messages.
  • Ensure editorial, scientific, and technical quality by referencing claims to trusted sources, copyediting and fact-checking work, applying grammar, spelling, syntax, structure, and flow standards, enforcing brand style and tone-of-voice, resolving brand and channel conflicts, aligning copy with design and layout, and approving copy for release against brand, medical-legal, and quality standards.
  • Manage approval workflows, resolve reviewer comments, secure sign-off, maintain review records, and apply Roche branding, Divisional Standards, and the Digital Marketing Playbook.
  • Diagnose underperforming content, rewrite and optimize published content based on evidence, and apply SEO and search practices.
  • Partner with the Digital Content Creation Manager on channel plans and translate audience insights and performance data into editorial frameworks, calendars, and lifecycle plans.
  • Analyze content data to determine what to write, repurpose, refresh, or retire, and collaborate with design, SEO, and campaign management colleagues on integrated tactics.
  • Own and revise tone-of-voice guidance, templates, work instructions, and editorial checklists.
  • Lead or support projects and squads that extend content types, channels, templates, and tools; advise sub-chapter planning on feasibility, effort, and impact; and coach or onboard less experienced colleagues through copy reviews and guidance on writing standards, templates, and review processes.

About the Company

Roche

Global pharmaceuticals and diagnostics company

Roche is a global leader in pharmaceuticals and diagnostics. It develops medicines and diagnostic tools that help detect, monitor, and treat diseases, using research and biotechnology to drive new therapies and tests. Roche combines drug development with in-house diagnostic products to support personalized medicine, where treatments are tailored to individual patients based on test results. Its approach differs from many peers by integrating drug discovery with diagnostic capabilities and by expanding its research through strategic acquisitions (like Genentech) to strengthen its biotechnology and R&D capabilities. The company’s goal is to improve patient outcomes and healthcare worldwide by delivering reliable medicines, accurate diagnostic tests, and data-driven care.

Company size
1-10
Company stage
IPO
Headquarters
Basel, Switzerland
Founded
1896

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