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Quest Diagnostics

Operates nationwide clinical laboratory testing

Lab Support Technician

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeWestfield, IN, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Routinely lift 25 pounds and sit or stand for long periods.
  • Comply with OSHA, health, and safety requirements and all MACL policies and procedures, including HR and Corporate Compliance/Integrity requirements.
  • Complete training checklists and demonstrate competency on checklist tasks within six months.
  • Participate in continuing education to maintain and improve skills and knowledge.
  • One year of experience in a hospital or laboratory setting is preferred.
  • Technical duties and testing must be performed under the direct supervision of a qualified individual.

Responsibilities

  • Perform order entry, processing, testing, including Point of Care patient testing, and reporting of waived and moderately complex kit test results as permitted by organizational and CLIA guidelines.
  • Contribute to a positive work environment as a team member; organize and perform multiple tasks; cooperate with additional duties as assigned; and maintain attendance and punctuality.
  • Utilize and maintain equipment and supplies, provide internal and external customer assistance, demonstrate flexibility to meet customer and organizational needs, and maintain confidentiality and professionalism.
  • Adhere to specimen collection and processing requirements; use tools and computer functions to verify specimen requirements and interferences; label, process, prepare, and store specimens appropriately; document processing, tracking, and problem-solving; evaluate specimen integrity; prioritize workload; and use manual backup systems as needed.
  • Perform assigned technical duties accurately, including cleaning and daily maintenance of technical areas, supplies and inventory management, clerical functions such as reports, pending logs, charging, credit reports, patient charts, faxing, filing, and registration, and non-testing preventive maintenance and quality control documentation.
  • Perform additional assigned technical tasks, including processing send-out tests, frozen section room duties, and supply or reagent management; demonstrate working knowledge of department computer systems; complete assigned daily and periodic maintenance and non-testing quality control; and resolve assigned department issues or refer them to a supervisor as appropriate.
  • Assist with training new associates as assigned; load instrumentation; cross-train in other technical areas or departments and maintain competency in assigned tasks; assist with inventory management; and perform quality control of bedside devices for new lots or shipments.
  • Perform assigned waived and moderately complex testing, preventive maintenance, quality control, and documentation of patient and quality control results under direct supervision and after competency documentation.
  • Operate instrumentation, including performing maintenance, quality control, and patient testing; prepare and stain Hematology and gram stain slides; issue blood components for transfusion; and perform biannual correlation or linearity testing of bedside devices.
  • Perform other duties as assigned, trained, and competency documented.

About the Company

Quest Diagnostics

Operates nationwide clinical laboratory testing

Quest Diagnostics provides clinical laboratory testing and diagnostic services. It processes patient samples across a network of laboratories to run a broad menu of 3,000+ tests, including cancer diagnostics and anatomical pathology, and delivers interpretive reports through its medical staff. Tests are performed at its patient service centers, esoteric and rapid-response labs, and outpatient facilities, with results shared with clinicians via connected data systems. What sets Quest Diagnostics apart is its scale and scope: the world’s largest clinical lab network, the broadest test menu, a large team of MDs and PhDs for interpretation, and leadership in cancer diagnostics and pre-employment drug testing, plus extensive clinical trials testing. Its goal is to empower healthcare providers and patients with actionable diagnostic insights to identify, treat, and manage disease, inspire healthy behaviors, and improve health outcomes.

Company size
10,001+
Company stage
IPO
Headquarters
Secaucus, NJ
Founded
1967

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