Global Banking & Markets Operations Vice President - Private Operations Project Manager

Global Banking & Markets Private Operations

The Global Banking & Markets (GBM) Private Operations Organization is searching for dedicated, analytical, and collaborative professionals to join our team in supporting GBM Private businesses. Global Change Managers serve as project or program managers on high-priority, strategic initiatives across the division. In this role, you will partner closely with front-to-back Operations teams, Deal Execution teams, Engineering, and other key stakeholders to design, implement, and deliver robust solutions across the organization. You will leverage your project management expertise and operational knowledge to lead cross-functional working groups, driving complex projects to successful completion on time, within budget, and to the highest quality standards.

OUR IMPACT

Operations is a dynamic, multi-faceted area that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Lead complex and strategic cross divisional initiatives in partnership with front to back business teams including product, design, engineering and operations teams
• Understand and articulate how projects and benefits fit into both the program and broader firm strategy with the ability to influence and shape this
• Recognize, report, and escalate project risks to senior partners; oversee remediation of risks raised
• Provide transparency and progress of projects, issues, timelines, and budgets by running governance forums with senior GBM leadership
• Identify and remove impediments at program level, leveraging stakeholders, sponsorship, and other relationships to do so
• Work with product owners to build the strategic vision and forward-looking roadmap and refine the backlog of demand, while balancing competing priorities
• Define quality assurance and testing approaches, provide coaching to the team on testing best practices and develop migration strategies for post testing

SKILLS & EXPERIENCE WE'RE LOOKING FOR

• Bachelor's Degree
• 7-12 years’ relevant experience, in a business analysis / project / program management function; must have Finance Industry experience.
• Strong project management skills; Proficient in managing the full front to back lifecycle of a project including scoping, defining a plan and deliverables, risk and issue management, status reporting and driving delivery
• Proven track record of delivering results in a cross functional team setting, on time and to budget
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders
• Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program
• Ability to engage with and influence stakeholders outside their direct control
• Strategic thinker who can identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service
• Must be hands-on, able and willing to work with teams while coaching them to reach efficient and effective performance levels

PREFERRED QUALIFICATIONS

• Related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Knowledge of automated testing tools and frameworks
• Experience with tools like JIRA and Confluence or similar applications
• Knowledge of OKR frameworks and roadmaps
• Working knowledge of using AI to gain efficiencies within financial services