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Wolseley Canada

National distributor of plumbing, HVAC/R, PVF

Sales Counter Associate - Sales, HVAC/R

Account ExecutiveConfirmed live in the last 24 hours
Full-timeSherbrooke, QC, CanadaIn-person

About the Job

Requirements

  • Prior technical experience in sales or customer service in the wholesale or distribution sector is required.
  • General computer knowledge, including Microsoft Office, is required.
  • Exceptional customer service skills and professional communication skills are required.

Responsibilities

  • Provide customers with product information promptly and professionally as the first point of contact.
  • Respond to customers in a timely manner in person, by phone, or by email.
  • Prepare quotes for small urgent-work orders.
  • Research products in catalogs and online.
  • Verify that all items are available for the customer according to the order and schedule.
  • Take responsibility for building good relationships with customers and associates.
  • Restock the area near the counter as needed.
  • Prepare, pack, and ship customer orders, including preparing shipping documents.
  • Liaise with transport companies and internal and external customers to determine shipping priorities.

Desired Qualifications

  • Knowledge of the local market for HVAC/R products is an asset.
  • Experience with the AS400 system is an asset.

About the Company

Wolseley Canada

National distributor of plumbing, HVAC/R, PVF

Wolseley Canada is a national distributor of plumbing, HVAC/R and PVF products with a network of over 220 branches across the country. It provides expert sales and service support through a national team, and stocks Canada’s largest inventory of brand-name faucets and fixtures, built from strong relationships with top vendors. Customers can shop through an extensive eCommerce platform or rely on knowledgeable staff to source and deliver products. The company works by sourcing, stocking, and distributing products to professional customers, offering online and in-person assistance, fast access to a wide range of brands, and reliable fulfillment. What sets Wolseley apart is its large branch network, vast inventory, close vendor relationships, and a leading eCommerce experience that together aim to meet professionals’ evolving needs. The goal is to be the professional’s choice in Canada by providing reliable supply, expertise, and convenient access to the products they need.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Burlington, Canada
Founded
2001

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