Dayton Children's Hospital

Comprehensive pediatric hospital providing specialized care

Patient Access Representative 1

Clinical Support & Patient AdministrationPosted on Nov 9

Full-timeDayton, OH, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Customer-service experience in a front-desk or patient-facing setting is required.
Healthcare experience is preferred.

Responsibilities

Provide customer-service coverage for patient services and assume responsibility for successful financial outcomes.
Perform duties that may include appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information, patient referrals, and payment collection.
Maintain patient relations and customer satisfaction while supporting the hospital’s financial solvency.
Work Monday through Friday from 8:00 a.m. to 4:30 p.m., rotate between Main Campus, Child Health Pavilion, and the Hope Center, and work every 10th Saturday.

Desired Qualifications

Healthcare experience.

Facility:

Dayton Children's - Main Campus

Department:

Patient Access - Main Campus

Schedule:

Full time

Hours:

Job Details:

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details:

Shift

Monday-Friday
8:00am - 4:30pm
Will rotate between Main Campus, Child Health Pavilion and the Hope Center
Every 10th Saturday

Education

High school diploma or GED required

Experience

Customer service (front desk/patient facing)
Healthcare (preferred)

About the Company

Dayton Children's Hospital

Comprehensive pediatric hospital providing specialized care

Dayton Children’s Hospital delivers comprehensive pediatric health care to children and their families as the region’s only facility dedicated to pediatric care. Care is provided by a coordinated team of pediatricians, subspecialists, and clinical staff in a child-friendly environment, and the hospital functions as a regional referral center affiliated with Wright State University School of Medicine and accredited by the Joint Commission. It stands apart by being the only pediatric-focused center in an expansive 20-county area, combining clinical care with academic partnership and credentialed pediatric specialists across more than 35 areas. Its goal is to ensure the highest quality pediatric care, emphasizing safety, family information needs, and access to specialized services across a broad regional footprint.

Company size: 1,001-5,000
Company stage: Grant
Total funding: $70K
Headquarters: Dayton, OH
Founded: Not listed

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