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All Accor

Global hotel management, franchising, loyalty program

Laundry Manager

Cleaning & Custodial ServicesUpdated on Nov 11
Full-timeCairo, Cairo Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in business administration or equivalent is required.
  • At least 5 years of experience in laundry management in a luxury environment is required.
  • Leadership and team management skills are required.
  • Attention to detail is required.
  • Organizational and time-management skills are required.
  • Knowledge of laundry processes, chemicals, and equipment is required.
  • Strong communication skills are required.
  • Fluency in English is required.

Responsibilities

  • Oversee daily laundry operations, including sorting, washing, drying, pressing, and folding.
  • Implement and enforce standard operating procedures.
  • Maintain cleanliness and organization of the laundry facility.
  • Provide coaching, performance feedback, and professional development.
  • Ensure proper functioning of washers, dryers, ironers, and folders.
  • Coordinate preventive maintenance and repairs.
  • Manage inventory of linens, uniforms, chemicals, and supplies.
  • Inspect finished laundry for cleanliness and presentation.
  • Ensure adherence to quality standards and customer expectations.
  • Enforce health and safety regulations.
  • Train staff on safe chemical handling and equipment use.
  • Address customer inquiries and resolve complaints.

Desired Qualifications

  • Prior experience working with Opera or a related system is an asset.
  • Additional languages are a plus.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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