A

Amazon

Sells products online and rents cloud computing

AVS Senior Team Leader - Home Improvement

Account ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • A bachelor's degree or higher is required.
  • At least 5 years of team-management experience is required.
  • Experience in corporate planning, business planning, or business consulting, or experience in corporate sales, marketing, or sales promotion in technology, retail, telecommunications, fashion, consumer electronics, or media is required.
  • Ability to think logically and analyze and validate market trends and sales data based on one's own hypotheses is required.
  • Ability to negotiate externally and communicate and debate effectively with internal and external management is required.
  • Native-level Japanese proficiency is required.
  • Business-level English proficiency is required, including regular written communication (email and reports) and spoken communication (meetings, phone, and video conferences).

Responsibilities

  • Agree annual business goals and action plans with assigned vendor brands, build and maintain strong relationships, and execute the plans.
  • Manage and develop Brand Specialists on the team and take responsibility for their actions.
  • Respond to vendor escalations and resolve issues through appropriate measures.
  • Conduct regular internal and external business reviews, monitor progress against goals, and adjust actions as needed.
  • Analyze the business environment and apply findings to develop new AI tools and actions.
  • Manage relationships and annual strategy plans for a set of AVS vendors across key retail metrics and agreed service performance.
  • Ensure service levels across Brand Specialists meet the service commitments agreed with vendors.
  • Coach, upskill, and guide Brand Specialists responsible for day-to-day service delivery and execution of vendor business strategies.
  • Own vendor escalations, ensure appropriate resolution, and contribute to business reviews.
  • Conduct deep-dive analysis of issues affecting vendor business performance and provide vendor feedback to inform service-menu improvements.
  • Implement account-management best practices and standard operating procedures in the business-development framework.
  • Maintain visibility into the AVS pipeline and vendors at risk of churn.
  • Gather 360-degree vendor feedback on pain points and opportunities for Amazon to address.

Desired Qualifications

  • Experience leading cross-functional projects with tight timelines and delivering them successfully.
  • Experience proposing, executing, and closing strategic partnerships internally or externally.
  • Ability to produce concise, accurate, and appropriately focused responses.

About the Company

cb

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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