Restaurant Floor Manager
About the job
- Two to four years of related experience.
- At least one year of supervisory experience, preferably in a fine dining restaurant.
- Must be at least 21 years old.
- Must have reliable transportation to and from work.
- Must communicate effectively in English with customers and employees at all levels, verbally and in writing, in a professional manner.
- Must be able to work a 50-hour work week.
- Must be able to work in a fast-paced environment, manage time effectively, and work well in a team environment.
- Must possess customer relations, sales, and communication skills.
- Must maintain a valid Washington State Health Card and any other government-required cards throughout employment.
- Coordinate activities of front-of-house staff to provide professional service.
- Manage front-of-house staff, including interviewing, hiring, directing work, addressing concerns, and holding staff accountable.
- Provide ongoing training and professional development for staff members.
- Communicate with kitchen management to ensure effective and efficient operations.
- Inspect dining room service stations for neatness and cleanliness.
- Maintain front-of-house cleanliness to specified standards.
- Ensure guests feel welcome and receive responsive, friendly, and courteous service.
- Prepare required paperwork, reports, and work schedules in a timely manner.
- Maintain an extensive floor presence to support front-of-house and back-of-house staff.
- Fill in where needed to ensure guest service standards are met and operations run efficiently.
- A minimum of one year of supervisory experience, preferably in a fine dining restaurant.
About the company
AHG is an independent restaurant management company based in Bellevue, Washington, operating a portfolio of restaurant brands across Washington, Oregon, Utah, and Arizona. It manages concepts from fine dining to casual, including Ascend Prime Steak & Sushi, Stanford's, and Mama Bird, and has rebranded other concepts like a juice bar, providing operations, brand development, and people management for these brands. AHG differentiates itself as female- and Black-led, with a multi-brand umbrella approach and a focus on community impact through its AHG Cares program. Its goal is to grow a diverse collection of successful restaurant brands, deliver high-quality dining experiences, and expand its footprint across the western United States while deepening community engagement.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
San Jose, California
Founded
2016
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Simplify's Take
What believers are saying
- Mama Bird opened in West Jordan in March 2026, proving concept rollout continues.
- Stanford’s Northgate, Clackamas, and Hillsboro keep AHG’s revenue base diversified across states.
- Amazon-backed backpack events in 2026 strengthen local goodwill and recruiting leverage in Bellevue.
What critics are saying
- Tacoma and Tukwila Famous Dave’s closed December 2024, exposing weak franchise economics.
- AHG still employs over 700 people across four states, so labor costs stay heavy.
- Hulsey v. Ascend Hospitality Group keeps wage-and-hour liability alive after the 2023 settlement.
What makes Ascend Hospitality Group unique
- Bellevue-based AHG still runs Ascend Prime from Lincoln Square South’s 31st floor.
- Elaina Morris built AHG through acquisitions, not one concept, preserving brands and jobs.
- AHG Cares gives the company visible community credibility in Washington’s hospitality market.
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Benefits
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Employee Discounts
- Health Insurance