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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeConcord, NC, USA$21.85 - $32.80In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • For Greater Charlotte and Wake Forest divisions, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification is required.
  • For IL/WI and Floyd & Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • Greater Charlotte and Wake Forest divisions require current American Heart Association Basic Life Support certification; successful completion of Advocate Health’s competency assessment is also required.
  • IL/WI and Floyd & Navicent divisions require American Heart Association Basic Life Support for Healthcare Providers certification within 45 days unless the department leader determines it is not required.
  • Wake Forest requires a listed medical assistant certification from an accepted certifying organization; Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select areas.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
  • Ability to perform the physical activities of the role throughout the workday and lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Functional speech, vision, hearing, touch, and fine-hand manipulation skills are required.
  • Ability to operate the equipment necessary for the job and wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, reconciling medications, collecting medical history, reviewing health maintenance and allergies, and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing under standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines in accordance with the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
  • Maintain a clean work environment, clean instruments and equipment appropriately, keep equipment and supplies in working order, and ensure areas are properly stocked.
  • Provide care appropriate to patients’ ages by applying knowledge of lifespan growth and development, assessing patient-status data, identifying age-specific needs, and providing care in accordance with departmental policies and procedures.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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