WatchGuard Technologies

Cybersecurity platform for managed service providers

Cybersecurity Technician - Security Operations Center

Security Operations & Incident ResponseConfirmed live in the last 24 hours

Full-timeCork, IrelandNo salary listed

About the Job

Requirements

One (1) year of experience working in a Security Operations Centre reviewing security alerts
Experience with an EDR tool (Crowdstrike, Defender or Panda preferably); and reviewing firewall logs, network traffic and cloud data (O365, Azure, AWS)
A curious and problem-solving mindset, with a passion for cyber security defense
The ability to deal with an ever-evolving landscape, communicate well with peers, and a compassionate understanding of the customer experience

Responsibilities

Investigate and contain cyber security threats
Provide best practice incident response
Become an expert in the tools used to provide our MDR service
Be at the forefront of AI detection development and its real-life application
Work a rotating shift pattern of 4 days on / 4 days off, including weekends, across day and evening shifts (no night shifts)

WatchGuard is an industry leading cybersecurity company. Our market leading, award-winning offering is a Managed Detection and Response (MDR) service that combines cybersecurity experts with sophisticated AI technology to protect our customers’ networks, clients, employees, and brands.

As CyberSecurity Technician your job is to investigate suspicious activity in our customers’ environments and provide appropriate responses to contain any cybersecurity threats. Your work here plays a crucial part in protecting our customers from cyber-attacks. You will also use custom reporting tools to provide security recommendations for our customers.

This role is on-site based in Cork. We are a small team in a much larger organization that works together to provide the service. We believe in doing the best work of our careers in a collaborative environment and building a culture led by our values.

As a CyberSecurity Technician you will:

• Investigate and contain cyber security threats

• Provide best practice incident response

• Become an expert in the tools used to provide our MDR service

• Be at the forefront of AI detection development and its real-life application
• Work a rotating shift pattern of 4 days on / 4 days off, including weekends, across day and evening shifts (no night shifts).

We would like to speak to you if you have:

• One (1) year of experience working in a Security Operations Centre reviewing security alerts

• Experience with an EDR tool (Crowdstrike, Defender or Panda preferably); and reviewing firewall logs, network traffic and cloud data (O365, Azure, AWS)

• A curious and problem-solving mindset, with a passion for cyber security defense

• The ability to deal with an ever-evolving landscape, communicate well with peers, and a compassionate understanding of the customer experience

About the Company

WatchGuard Technologies

Cybersecurity platform for managed service providers

WatchGuard Technologies provides a Unified Security Platform designed for managed service providers. It offers integrated cybersecurity products that cover network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi, all managed through a single platform. The platform coordinates threat intelligence, policy management, automation, and reporting to help MSPs scale their security services, improve operational efficiency, and align security operations with their clients’ needs. The key differentiator is its MSP-focused approach, offering centralized control and automation across multiple security domains to simplify provisioning, management, and ongoing protection for thousands of resellers and hundreds of thousands of end customers. The company’s goal is to enable security resellers to grow their business while delivering robust protection and streamlined operations across global customers.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Seattle, WA
Founded: 1996

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