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ProVal Technologies

24x7 MSP services and consulting

Tech Support Trainee

Full-Time
No salary listed
Entry
Noida, Uttar Pradesh, India
In Person
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • Knowledge of Windows servers.
  • Knowledge of DNS, DHCP, the OSI model, storage area networks, network-attached storage, routers, switches, ping, and Check Point technologies.
  • Basic knowledge of network operations center functions.
  • Knowledge of IT infrastructure.
  • Willingness to work in shifts.
  • Interest in building a career in IT infrastructure.
  • Strong communication skills.
Responsibilities
  • Maintain a working log detailing required system updates and their completion dates.
  • Resolve technical issues.

About the company

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ProVal Technologies

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Website

ProVal Technologies provides outsourced IT operations support for MSPs with 24x7 NOC coverage, strategic consulting, and project support. It blends stateside strategy with global execution, spanning from C-suite guidance to help desk support. The services help MSPs remove operational roadblocks, scale faster, and future-proof their business through continuous monitoring and hands-on project manpower. Its goal is to amplify MSP success by delivering operational excellence and sustainable growth, differentiating itself with executive-level insight paired with global delivery.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • ProVal added Amnexar Consulting in August 2026, deepening delivery capability.
  • The MSP Success Program launched in 2025, improving retention and account expansion.
  • Demand for AI automation rose in 2026, matching ProVal's service positioning.

What critics are saying

  • ConnectWise Platform launched July 2026, bundling AI agents into core MSP workflows.
  • Kaseya Intelligence reached 17+ million endpoints in August 2026, squeezing standalone MSP services.
  • If platform vendors internalize ProVal's services, margin compression hits within 12 months.

What makes ProVal Technologies unique

  • ProVal Tech serves 500+ MSPs with tool-agnostic NOC and platform management.
  • Its ProVal Complete bundle combines migrations, virtual admins, consulting, and AI automation.
  • Arshad Chaudhary joined August 2026, strengthening operational expertise from ConnectWise.

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Benefits

  • Hybrid Work Options
  • Health Insurance