Outreach Specialist for Highway Technician Certification Program
University of Wisconsin System
Outreach Specialist for Highway Technician Certification Program
University of Wisconsin System
Statewide public university system in Wisconsin
The University of Wisconsin-Platteville is accepting applications for a full-time Outreach Specialist. The Outreach Specialist supports the coordination of the Highway Technician Certification Program (HTCP), working collaboratively with various departments, state agencies, and the general public. It also serves as the primary point of contact for the program, handling inquiries, providing troubleshooting assistance, and ensuring smooth communication and operations.
This is a full-time, benefit and paid leave eligible position with a starting salary of $47,000 commensurate with experience.
Customer Support & Registration Coordination
Salesforce Administration
Financial Reconciliation & Deposit Management
Event Program Coordination
Program Reporting
Instructor Contract & HR Liaison
What You Need to Succeed:
Minimum of 2 years of experience in administrative support, program coordination, or customer service in a professional office setting.
Strong communication skills, both written and verbal, with the ability to communicate professionally with a wide range of stakeholders.
Highly organized with proven ability to manage multiple priorities and deadlines with attention to detail
Commitment to promoting an inclusive, customer-focused, and collaborative work environment.
Demonstrated experience with registration systems, customer service platforms (e.g. Salesforce), or learning management systems (e.g. Canvas) with the ability to troubleshoot.
Experience handling financial transactions, including credit card processing and reconciliation
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Experience with event planning or coordination
Ability to handle confidential information with discretion and integrity.
Why It's Great to Be a Pioneer:
The University of Wisconsin-Platteville, founded in 1866, offers associate, baccalaureate, and master’s degree programs in a broad spectrum of disciplines including: science, technology, engineering, and mathematics; criminal justice; education; business; agriculture; and liberal arts. The Platteville campus is located in Southwest Wisconsin's largest community, which has a rich history rooted in mining —particularly lead mining —dating back to the early 19th century. The region offers excellent school systems, high-quality medical and hospital facilities, outstanding recreational opportunities, and vibrant businesses and industries. UW-Platteville serves as a cultural and educational center for the Tri-State region of Illinois, Iowa, and Wisconsin.
Documents Required for Applicant Consideration:
Letter of application addressing all required qualifications
A current resume
Application review will take place at the end of October. The position will accept applications until filled.
Legal Notices and Important Information:
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University ensures physical accessibility to work environments for persons with disabilities and will provided reasonable accommodations to ensure equal access to employment. Upon request, the University will provide reasonable accommodations for religious observances and practices.
The University is committed to a program of affirmative action for women, racial minorities, persons with disabilities, disabled veterans and veterans of the Vietnam era. While the Chancellor assumes overall responsibility for the success of the program, university administrators and supervisors are responsible and accountable for implementation. Authority for monitoring the program is delegated to Human Resources.
Each individual associated with the University is called upon to pledge a new and revitalized commitment to build and maintain a campus environment free of harassment and discrimination, an environment that fosters mutual respect, recognizes the dignity and worth of all people, and promotes to the fullest, equal employment opportunity through affirmative action.
In compliance with the Clery Act of 1998, the University of Wisconsin-Platteville Annual Security & Annual Fire Safety Report is available for review. Call the UW-Platteville Campus Police Office at 608.342.1584 for a paper copy of the annual report.
The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).
UW is an Equal Opportunity Employer:
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
Statewide public university system in Wisconsin
The University of Wisconsin System is Wisconsin's statewide public higher-education network, providing university study, research and community outreach. Its institutions include research universities in Madison and Milwaukee, comprehensive universities and a polytechnic university, with undergraduate, graduate, doctoral and professional programs. The Board of Regents sets policy and approves budgets, while system administration coordinates finance, technology and shared services for the member universities. Created in 1971 by merging two public university systems under one board, it is headquartered in Madison, Wisconsin, and uses Universities of Wisconsin as its public brand.
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