Mobile Service Representative
Cowboy
Mobile Service Representative
Cowboy
Direct-to-consumer connected electric bikes and services
Cowboy · Berlin, Germany (Remote) · Other · Posted 2024-03-05
Salary: EUR 20,000–35,000
Workplace: remote
Department: Operations
Cowboy is a Belgian startup that is developing innovative electric bikes for urban riders. Cowboy’s main goal is to improve urban mobility and take commuters to their destination in a more enjoyable, sustainable, and efficient manner.
Founded in 2017 by entrepreneurs Adrien Roose, Karim Slaoui, and Tanguy Goretti, Cowboy is headquartered in Brussels, Belgium. Cowboy is the winner of the Eurobike 2017, the Red-Dot bicycle design award 2018, and the Red-Dot “Best of the Best” award for the Cowboy 2.
With traffic congestion plaguing metropolitan areas, electric bikes are proving to be the fastest means of transportation, beating cars and ground public transport. Cowboy’s vision is to elevate the daily commute to the next level in terms of speed, comfort, and freedom of movement around the city. Cowboy enhances the riding experience by unifying intelligent technology, delightful design, and meticulous customer service.
In April 2019, Cowboy launched its third model, the Cowboy 3, and it is sold across Europe. In May 2021, Cowboy unveiled its fourth-generation electric bike, the Cowboy 4.
Cowboy Mobile Service Mission:
When Cowboy customers run into a problem, they have the possibility to book an appointment at their door. You’ll ride across the city from one appointment to the other to meet customers. You’ll repair their bike, aiming at getting them back on the road in no time, providing a world-class repair experience.
We’ve got your back: thanks to our remote diagnostics, you’ll know the issue and the fix beforehand, and our online training will provide you with everything you need to perform fast and seamless repairs. Our specialized Repair team will be at phone’s reach should you run into unexpected problems.
At the moment, we are actively looking for candidates for the following cities:
Belgium : Brussels, Bruges, Antwerp, Hasselt, Aalst, Namur, Leuven
The Netherlands : Eindhoven, Utrecht, Arnhem, Groningen,
Germany : Hamburg, Munich, Berlin, Cologne, Dresden, Karlsruhe, Stuttgart, Mannheim, Münster, Hannover, Bielefeld
United Kingdom : London
Others: Copenhagen
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Cowboy designs and sells connected electric bikes for urban commuters through a direct-to-consumer model supported by test-ride locations and service centers, with subscriptions for maintenance, insurance, and accessories. The bikes feature a minimalist lightweight frame, removable battery, carbon belt drive, integrated lights, and app connectivity including a secure digital key, GPS theft protection, ride stats, and navigation, plus AdaptivePower that adjusts motor output automatically. It differentiates itself with strong design, modular hardware, direct branding control, and a social/environmental focus evidenced by B Corp certification. Its goal is to make e-bikes a mainstream transport option by lowering costs and delivering reliable, well-integrated urban mobility tech.
Explore more opportunities at Cowboy