Patient Registration

Job Overview

Join our team in driving a healthier future. Fairview is an award-winning nonprofit health care system with more than 35,000 employees. We are committed to high value health, superior outcomes, and an exceptional experience at a lower cost of care. Based in Minneapolis with clinics, hospitals, and facilities located throughout the state, we deliver care for people at all stages of life, and we serve patients who come to us from a variety of backgrounds.  

Passionate, innovative employees are essential to our future as we seek to heal, discover, and educate for longer, healthier lives. Innovations in care delivery include trauma-informed and integrative care, HUB sites where patients can access co-located and integrated behavioral health care, EmPATH (Emergency Psychiatric Assessment, Treatment, and Healing) units, and Recovery Services.

Job Summary 

Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

Schedule: Monday-Friday 8:30 am- 5:00 pm

Location: Insitute for the Developing Brain Clinic, Minneapolis, MN

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Required QualificationsPreferred Qualifications

• High School graduate or equivalent
• Completion of medical terminology course or equivalent experience and education

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status