Key Account Manager - Dairy

Position: Key Account Manager - Dairy

Location: Rama 9, Bangkok, Thailand (MRT Rama 9)

At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals across healthcare, food & beverage, hospitality, and more. Now part of Solenis, we continue to lead global markets with sustainable, science-driven products. We’re proud to be recognized as a 2025 Best Managed Company for the five-year running—reflecting our dedication to excellence, innovation, and market leadership.

More about Diversey Food & Beverage Business: https://www.solenis.com/en/markets/food-and-beverage-processing/

What You’ll Do:
We are seeking a Key Account Manager to drive strategic growth within the Dairy sector in Thailand. This role is responsible for expanding Diversey’s footprint across beverage bottlers, breweries, dairies, and related food processing operations by developing new business opportunities and strengthening long-term customer partnerships.

Your Role at a Glance:

Growth & Market Development

• Develop and execute growth strategies for the Dairy segment, delivering sales and gross profit targets within the assigned territory.
• Identify, qualify, and convert new business opportunities across beverage, dairy, and liquid food manufacturing customers.
• Expand share of wallet within existing key accounts through cross-selling and solution upgrades.

Customer & Solution Leadership

• Build trusted, long-term relationships with key decision-makers at customer sites, including Plant Managers, QA, Production, and Procurement teams.
• Collaborate with Technical, Marketing, Supply Chain, and Customer Service teams to design tailored hygiene, sanitation, and process optimization solutions aligned with customer operational and compliance needs.
• Lead commercial negotiations, prepare value-based proposals, and close contracts in line with company policies.

Market Intelligence & Industry Engagement

• Conduct market and competitor analysis specific to the Dairy industry, identifying trends, risks, and growth opportunities.
• Stay current on regulatory, food safety, and sustainability requirements impacting beverage and dairy manufacturers.
• Represent Diversey at industry exhibitions, technical seminars, and customer events to strengthen brand presence and thought leadership.

Qualification:

• Bachelor’s degree in Food Technology, Dairy Science, Biology, Microbiology, Chemical Engineering, Industrial Chemistry, Food Engineering, or Business/Management.
• Minimum 8 years of experience in Business Development, Key Account Management, or Technical Sales within the Beverage, Dairy, or Food Manufacturing industry, with prior hands-on experience in Production, Quality Assurance (QA), or Quality Control (QC).
• Strong understanding of beverage and dairy manufacturing processes, including hygiene, sanitation, CIP, and food safety requirements.
• Proven ability to drive new business growth and manage complex customer relationships.
• Willingness to travel within Thailand to support customers and industry engagements.
• Strong interpersonal, communication, and negotiation skills with a customer-centric mindset.
• Self-driven, results-oriented, and comfortable working in a fast-paced, matrix organization.
• Proficient in CRM systems and Microsoft Office.
• Good command in English (spoken and written).

What We Offer:

• Continuous professional development with many opportunities for growth
• Access to a wide variety of internal and external training courses on our learning system
• Competitive Salary and bonuses
• Transportation allowance + fleet card

We understand that candidates will not meet every single desired job requirement.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

Be part of a high-growth company where your career can thrive.

At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.