Technical Trainer
No salary listed
Mid, Senior
Bachelor's
Bangkok, Thailand
In Person
Customer Experience & SupportCustomer Education & Training
About the job
Requirements
- A bachelor's degree in Business, Engineering, IT, or a related field.
- Three to five years of experience in a sales training, technical training, or presales role; experience in home automation, building automation, or smart building and IoT sectors is ideal.
- A good understanding of motorized window covering systems, smart home ecosystems, or building automation platforms; experience with Somfy products or Zigbee, Z-Wave, or KNX protocols is a plus.
- Ability to read and explain basic wiring diagrams, system architectures, and product integration setups.
- Comfort with demo equipment assembly and basic troubleshooting.
- A strong grasp of value-based selling methodology and the ability to translate product features into customer and business benefits.
- Proven ability to design and deliver engaging training content for technical and non-technical audiences.
- Experience creating training materials such as presentations, quick-reference guides, e-learning content, or product manuals.
- Strong communication and presentation skills in Thai and English.
- Ability to manage multiple training programs simultaneously across different partner accounts.
- Ability to work across cultures and seniority levels, from shop-floor technicians to C-suite stakeholders.
- Experience working with channel partners or distributors is an advantage.
Responsibilities
- Train direct and indirect customers.
- Deliver training sessions to partners’ sales and technical teams.
- Conduct internal staff training.
- Conduct Somfy product certification programs.
- Design and update training content and presentations.
- Create product comparison guides and quick references.
- Develop technical playbooks and objection-handling tools.
- Maintain knowledge of Somfy motorized solutions and the Tahoma IoT ecosystem.
- Stay updated on smart home and integrated building environment trends.
- Translate technical specifications into customer benefits.
- Coach partners on value-based selling techniques.
- Help identify upsell and cross-sell opportunities.
- Strengthen communication of the Somfy value proposition.
- Coordinate training schedules with partners.
- Support product launch training rollouts.
- Collect feedback to improve training effectiveness.
- Design and assemble training demo kits.
- Maintain and update demo setups at showrooms.
- Create interactive product experience environments.
Desired Qualifications
- Prior experience working with channel partners or distributors.
- Experience with Somfy products or Zigbee, Z-Wave, or KNX protocols.
- Experience in home automation, building automation, or smart building and IoT sectors is ideal.
About the company
SOMFY Group designs and manufactures motors, controls, and connected systems for openings and closures in homes and buildings. Its products automate shutters, blinds, curtains, gates, garage doors, and other access points, combining mechanical movement with electronic controls. The group serves manufacturers, installers, building professionals, and household users through an international network of brands, production sites, and distribution operations. Its connected-home offering lets occupants coordinate equipment, adjust living conditions, and manage access or security from digital interfaces. Founded in 1969, SOMFY Group is headquartered in Cluses, in the Auvergne-Rhône-Alpes region of France.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Cluses, France
Founded
1969
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Simplify's Take
What believers are saying
- Commercial entry route: the German apprenticeship rotates trainees through purchasing, accounting, marketing, sales, and human resources.
- Remote allowance: Overkiz in Annecy advertises ninety remote days annually, including four weeks away from home.
- Sales equipment: BFT's UK area-manager package includes an electric company car, laptop, tablet, and phone.
What critics are saying
- Academic requirement: the German apprenticeship asks for strong upper-secondary or university-entry school qualifications.
- Specialist experience: the Overkiz senior embedded role requires ten years developing Linux systems in a Yocto environment.
- Territory travel: BFT's South West England sales position requires extensive travel and regular overnight stays.
What makes SOMFY Group unique
- Shared problem-solving: quality teams use short-interval management and the eight-discipline method to improve performance across entities.
- After-sales model: group brand Répar'Stores repairs and upgrades shutters, awnings, and garage doors to extend product life.
- Interoperability strategy: connected platforms support major voice ecosystems, while the group participates in Zigbee, Thread, and Matter alliances.
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