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JD.com

E-commerce, logistics, and technology platform

Operator

Business OperationsPosted on Nov 6
Full-timeBuford, GA, USANo salary listedIn-person

About the Job

Requirements

  • A degree or higher-level associate credential is required; no major is specified. Science/engineering or management fields are preferred.
  • At least one year of operations-related work experience is preferred; outstanding new graduates may also be considered.
  • Familiarity with common office software, especially Excel data processing, is required.
  • Good learning ability, communication ability, and teamwork are required.
  • Attention to detail, conscientiousness, and the ability to handle a degree of work pressure are required.
  • Strong interest in e-commerce is required; familiarity with JD’s operating model is preferred.

Responsibilities

  • Collect, organize, and analyze daily operations data, identify potential issues, and propose improvement suggestions.
  • Execute established operational processes and standards to ensure accuracy and compliance.
  • Monitor system status, promptly handle abnormal situations, and report them to a supervisor.
  • Communicate and collaborate with relevant departments to resolve operational issues and ensure smooth information flow.
  • Participate in testing and optimizing operational tools and systems to improve operational efficiency.
  • Complete other operations-related work assigned by a supervisor.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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