Berman Physical Therapy

Physical therapy and performance clinic

Inside Sales Representative

Sales Development RepresentativeConfirmed live in the last 24 hours

Full-timeNaples, FL, USAIn-person

About the Job

Requirements

Extreme attention to detail and strong organizational skills, including accurately updating all database fields.
Excellent project and time management skills.
Ability to meet deadlines, often under pressure.
Excellent verbal and written communication skills.
Ability to use Google Docs and Microsoft Office.
Experience in a successful inside sales position for at least one year.
Ability to learn the company's customer relationship management and practice management systems.

Responsibilities

Follow up on incoming leads using the company's lead follow-up process, qualify prospects, update their information in the customer relationship management system, and schedule consultations where appropriate.
Make 20-40 outbound calls per day to follow up on marketing campaigns and generated leads and schedule consultations.
Call and confirm consultation appointments to reduce no-shows.
Assist with scheduling clients who request to reschedule or cancel or who miss a consultation appointment.
Prepare and send the company's “Shock and Awe” materials to prospects who have booked a new consultation.
Update all customer relationship management records with accurate and complete information, including conversation records and lead statuses.
Use the company's database and other resources to find prospects and set appointments for outside community events.
Assist with staffing outside events, including working at the product table or registration desk, providing customer service, and assisting with event production.
Learn all products, price points, and promotions to assist in closing sales.
Track and report key metrics, update records appropriately, and follow the company's inside sales scripts and process.
Personally produce and schedule a minimum of 4-5 qualified appointments per week with physical therapists, or 20-24 per month minimum.
Maintain 100% accuracy in the company's database.

Desired Qualifications

At least one year of experience in a successful inside sales position.
Willingness to learn the company's customer relationship management and practice management systems.
Ability to work in a small company where individual input, contributions, and ideas directly impact company growth and success.
Self-motivated learning orientation and willingness to participate in company-provided education and training.
Interest in building relationships and providing a strong customer experience.
Desire for upward earning potential and career advancement.

Who We Are Looking For:

We are looking for a full-time inside sales representative to join our team! In this role you’ll be following-up on the leads coming into our office to schedule appointments, field questions, follow-up on inquiries, send out information packages and assist in maintaining the integrity of the company’s database. The primary outcome of your role is to secure at least 20-25 qualified appointments per month.

This position offers a solid base salary plus bonus and commission taking your salary beyond $50,000.

About Us:

We are a rapidly growing Physical Therapy practice in Naples, FL. Much of that growth has happened because of the incredible team and culture that has been created at Berman Physical Therapy by the staff. This has allowed us to create a place that staff love to come to work to learn and grow – and a place that our patients look forward to coming back to time and time again.

Our website address is www.bermanpt.com. We encourage you to take a look and learn more about us there.

TOP 3 RESULTS FOR THE POSITION:

To PERSONALLY produce and schedule a minimum of 4-5 qualified appointments per week with our Physical Therapists (20-24 per month minimum).
To maintain 100% accuracy in the company’s database.
To meticulously follow the company’s inside sales process, which includes tracking and reporting key metrics, updating records appropriately, following scripts, etc.

The Tasks:

To follow-up on leads that have come in using the company’s lead follow-up process to qualify them, update their information in the CRM and ultimately schedule a consult a consult where appropriate.
To make 20-40 outbound calls per day to follow-up on various marketing campaigns we’ve sent to prospects to schedule a consultation and/or call on leads that have been generated to schedule a consultation.
To call and confirm consultation appointments to reduce no-shows.
To assist in scheduling clients who request to reschedule or cancel or who no-show for their appointment (consult).
To prepare and send the company’s “Shock and Awe” materials to prospects that have booked a new consultation.
To update all records in the company’s CRM with accurate and complete information. This will include keeping good records of conversations, updating the status of leads accurately, etc. NOTE: Tracking requirements may change based on the list used, offer made, changes to the follow-up process, etc.
To use the companies database and other resources to find prospects and set appointments for outside community events.
To assist in any manner possible the staffing of outside events; this may include working the product table or the registration desk, customer service and assisting in the production of the event.
To be a careful understudy and learn all products, price points and promotions so you can assist in closing sales.

Skills This Position Requires:

Extreme attention to detail and being highly organized. In this role, making sure all fields are updated correctly in the database is critical.
Excellent project and time management skills.
Ability to work to meet deadlines, (often) under pressure.
Excellent verbal and written communication skills.
Ability to use Google Docs, Microsoft Office and willingness to learn our CRM and Practice Management systems.

What You Will Also Need:

Have at least one year experience in a successful inside sales position
Is extremely detail oriented and appreciates people who take an organized, systematic approach to achieving success.
Likes to work in a small company where your input, contributions and ideas will directly impact the company’s growth and success.
Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training.
Enjoys having conversations with (and helping) small business owners.
Loves building relationships with people and providing a true “WOW” experience.
Desires a position that will offer upward earning and career advancement.

Compensation:

Competitive base salary of $15 per hour/$31,200 annually
Bonus/Commission Structure that will take annualized pay well past $50,000
10 Days paid vacation in your first year!

About the Company

Berman Physical Therapy

Physical therapy and performance clinic

Berman Physical Therapy is an outpatient physical-therapy, rehabilitation, and performance practice in Southwest Florida. It provides individualized therapy, recovery, athletic-performance, and golf-focused services through clinic-based professionals. Physical therapists and support teams assess needs, deliver plans of care, coordinate visits, and operate the practice. Roles may include therapists, assistants, exercise specialists, patient coordinators, marketing, and administration. The profile is Berman Physical Therapy and avoids expanding wellness marketing into clinical guarantees. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: United States
Founded: 2015

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