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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Deli Clerk

Checkout & Customer ServiceConfirmed live in the last 24 hours
Part-timeFayetteville, NC, USA$16.75In-person

About the Job

Requirements

  • The candidate must be at least 18 years of age.
  • Work experience in a deli department is preferred.
  • Prior experience operating manual or power slicers and scales is preferred.
  • Knowledge of deli products is preferred.
  • The role requires frequent movement on hard surfaces and may involve bending, handling, pulling, reaching, or stooping.
  • The role frequently requires lifting objects up to 30 pounds and may require lifting and moving heavier or awkward objects with assistance.
  • The role involves frequent exposure to temperature extremes from freezers, ovens, and coolers, as well as possible exposure to cleaning agents.
  • Regular, predictable, full attendance is an essential function of the job.

Responsibilities

  • Provide a high level of customer service to Members by answering questions, recommending deli items, responding to Member calls, and taking special orders.
  • Slice, package, and weigh deli products, including cheeses and meats; help Members select products; sample products to assist purchasing decisions; and prepare and package special orders and party trays.
  • Receive and inspect deli shipments; display, stock, rotate, and store deli products according to food safety, freshness, and product-handling policies and procedures.
  • Ensure products are fresh and meet company quality standards; check daily for out-of-date products and follow product salvage policies and procedures.
  • Ensure deli cooler shelves and display cases offer a wide variety of products, and stock and rotate items as needed.
  • Operate and handle deli equipment according to safety policies and procedures.
  • Clean and sanitize deli equipment and food surfaces throughout the department, including rotisserie ovens, cooking utensils, refrigerated cases, and the deli cooler.
  • Ensure scale systems are working and that items are weighed and priced accurately.
  • Maintain club policies and procedures.
  • Perform other assigned duties, including working in other departments as needed.
  • Carry out assigned job functions and responsibilities, and support club policies, procedures, and compliance.
  • Act with honesty and integrity, prioritize Members' needs, address concerns, and escalate concerns as appropriate.
  • Help ensure a safe and positive environment for Members and team members.
  • Work collaboratively and respectfully with the team to achieve goals.
  • Deliver service excellence at all points of contact, resolve and de-escalate Member concerns, and ensure a safe and positive Member experience.
  • Meet daily GOLD Member Standards: Greet, Anticipate, Appreciate; and Fast, Friendly, Full, Fresh, Clean.
  • Work as a team to meet daily GOLD club standards by stocking items, executing promotional plans, maintaining accurate signage, and keeping the club clean and organized.
  • Understand how to access and read production or financial performance reporting for the department, and understand how consistent execution can positively impact the business.

Desired Qualifications

  • Familiarity with AI tools, including ChatGPT, is valued.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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