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CenturyLink

Global telecommunications and IT services provider

Account Director Senior - Public Sector Business Development

Account ManagementUpdated on Nov 14
Full-timeRemote in USA$132.3k - $194k

About the Job

Requirements

  • Federal telecommunications, carrier, hardware, or network services sales or business development experience within the last 12 months.
  • Seven to ten years of experience working within the Federal sector, including at least five years of sales or business development experience calling on government or education organizations.
  • Extensive knowledge of wireline telecommunications technologies and recurring revenue business models.
  • Knowledge of applicable acquisition and procurement policies.
  • Ability to articulate telecommunications competitors, the industry landscape, and industry trends.
  • Demonstrated success winning contracts and business in the government or education marketplace.
  • Track record of success developing business within the specified agencies.
  • Strategic planning, account management, and account planning experience, including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies; proven contract negotiation skills.
  • Training in consultative sales techniques.
  • Ability to use Microsoft Word to create, edit, and share routine documents; Microsoft Excel to organize, tabulate, and analyze data; and Microsoft PowerPoint to develop presentations.
  • Written and verbal communication, presentation, organizational, time management, customer-facing, sales, and marketing skills.
  • Ability to articulate requirements for technical, contractual, commercial, and management responses.
  • Ability to travel nationally and internationally to customer facilities as required.
  • Ability to obtain a security clearance.

Responsibilities

  • Participate in industry associations and facilitate agency and industry meetings to raise awareness of best-practice solutions and demonstrate value to Lumen through increased awareness, bid opportunities, and win effectiveness.
  • Contribute to scheduling meetings between Lumen executive leadership and executives at assigned government organizations.
  • Develop and communicate a prioritized list of strategic opportunities for target government organizations and brief senior management on high-dollar opportunities.
  • Develop and maintain milestones and metrics to present to management, measuring strategic plans, projects, and programs against organizational goals and objectives.
  • Promote and position Lumen services and solutions through existing direct and indirect contracts, new customer contracts, and teaming opportunities.
  • Identify, qualify, and develop a pipeline of strategic opportunities and a growth strategy to achieve annual new business objectives.
  • Lead preparation of initial gate reviews and support capture and proposal efforts throughout the opportunity lifecycle.
  • Penetrate target agencies and other supporting organizations to uncover longer-term opportunities; broaden and deepen customer relationships to gain strategic positioning, retain existing revenue, and attain additional business.
  • Develop proposals for presentation to customers and coordinate account resources with marketing, pre-sales engineering, and product management representatives.
  • Establish trust, rapport, and credibility with client organizations’ senior leadership and operational managers.

About the Company

CenturyLink

Global telecommunications and IT services provider

CenturyLink, now Lumen Technologies, provides telecommunications and IT services for businesses and government, including voice, network, cloud, and managed services. Its offerings cover VoIP, SIP Trunking, hosted VoIP, SD-WAN, MPLS, IPVPN, plus Big Data as a Service, IoT, and cloud management across hybrid, private, and public clouds—backed by data centers. Compared with competitors, it combines traditional communications with modern network and cloud services at scale, serving a wide range of industries globally. Its goal is to help customers communicate, connect, and digitally transform with secure, reliable, and scalable network and cloud solutions.

Company size
10,001+
Company stage
IPO
Headquarters
Monroe, LA
Founded
1930

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