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Bertelsmann

Global media, services, and education conglomerate

Total Rewards Manager

Compensation & BenefitsPosted on Nov 9
Full-timeWaltham, MA, USANo salary listed

About the Job

Requirements

  • At least 3 years of experience in compensation, benefits, human resources operations, or human resources analytics.
  • Experience working with human resources information systems and handling confidential human resources data.
  • Experience in a multi-state environment.
  • Working knowledge of compensation fundamentals, including job structures, benchmarking concepts, and salary administration, and/or benefits administration basics.
  • Analytical skills and proficiency in Microsoft Excel, including PivotTables; VLOOKUP or XLOOKUP is preferred.
  • Ability to manage routine deadlines with attention to detail and organization.
  • Written and verbal communication skills with a customer-service mindset.
  • Ability to handle sensitive information discreetly and maintain confidentiality.

Responsibilities

  • Administer and maintain salary structures, pay evaluations, and pay grades, ensuring data accuracy and alignment with internal processes.
  • Manage annual compensation processes, including merit increases, bonus administration, and salary planning cycles through data preparation, validation, reporting, and tracking.
  • Conduct market pricing and benchmarking using compensation surveys and available market data, and summarize findings for review.
  • Support pay equity analyses by gathering data, preparing reports, and assisting with documentation.
  • Prepare standard compensation reports and dashboards to support internal decision-making.
  • Maintain accurate compensation data in human resources information systems and related systems; perform routine audits and data reconciliations.
  • Support day-to-day United States benefits administration, including medical, prescription drug, dental, vision, life insurance, flexible spending accounts, voluntary benefits, leaves of absence, disability, and retirement plans.
  • Assist with annual benefits renewals and lead open enrollment activities, including vendor coordination, data support, employee communications, and enrollment tracking.
  • Respond to employee and human resources partner questions on benefits programs and eligibility, escalating complex cases as needed.
  • Support eligibility and enrollment issue resolution by researching records, coordinating with vendors and carriers, and tracking outcomes.
  • Assist with leave of absence and disability administration by coordinating documentation and supporting employee inquiries in alignment with policy and regulatory requirements.
  • Maintain benefits documentation, job aids, and employee-facing communications.
  • Support compliance activities for compensation and benefits programs, including ERISA, ACA, COBRA, FMLA, and pay transparency, through data gathering, documentation, and reporting support.
  • Assist with audits and internal reviews by compiling requested data, tracking responses, and maintaining records.
  • Perform routine data quality checks across compensation and benefits records, report discrepancies, and support remediation.
  • Contribute to process improvements by documenting workflows, identifying recurring issues, and suggesting practical enhancements.
  • Partner with Payroll, human resources information systems, Human Resources Business Partners, Finance, and external vendors to support accurate administration and timely issue resolution.
  • Communicate program information clearly and professionally to employees and internal partners.

Desired Qualifications

  • A Bachelor's degree in Human Resources or a related field is preferred.
  • Progress toward a relevant certification, such as CCP, CBP, or CEBS, is preferred.
  • Exposure to total rewards is preferred.
  • VLOOKUP or XLOOKUP proficiency is preferred.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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