Analyst – Sr - Employee Experience

Job Title: Analyst, Sr (Employee Experience)

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

Job Summary/Purpose 

The Analyst, Sr serves as a key partner in advancing the enterprise employee listening strategy through implementation, analysis, consultation, and innovation. Working under the direction of the Manager, Employee Experience Business Solutions, this role translates strategic recommendations into actionable solutions, leads execution of employee experience initiatives, and provides analytical support to improve organizational effectiveness. The Analyst, Sr partners with business leaders, HR Business Partners, and enterprise functions to gather insights, support consulting engagements, implement experience design solutions, and identify opportunities to improve employee engagement, effectiveness, and business outcomes.

Job Duties/Responsibilities

• Lead implementation of employee experience initiatives and consulting recommendations.
• Partner with HR Business Partners, operating companies, and enterprise functions to support business solutions and organizational effectiveness efforts.
• Collect, analyze, and interpret employee listening data, workforce metrics, and stakeholder feedback to identify trends and opportunities.
• Support employee listening programs, survey administration, survey design activities, and governance processes.
• Translate employee insights into reports, presentations, and actionable recommendations.
• Facilitate action planning sessions and support leaders in executing improvement plans.
• Conduct journey mapping and employee experience design activities to improve experiences.
• Consult with business stakeholders to understand challenges, identify root causes, and recommend practical solutions.
• Research workplace, employee experience, and AI-related trends and assist with innovation opportunities.
• Support implementation of AI-enabled employee experience initiatives in partnership with HR, IT, and enterprise functions.
• Develop communications, presentations, and change management materials supporting employee experience initiatives.
• Facilitate workshops, meetings, and working sessions with business stakeholders and project teams.
• Measure and evaluate outcomes of implemented solutions and recommend continuous improvements.
• Manage multiple projects, timelines, and deliverables while ensuring high-quality execution.

Minimum Requirements

Minimum education required of the position

• Bachelor’s degree in Human Resources or related field preferred.

Minimum experience required of the position

• 6 years of HR or related experience without a degree or 5 years of HR or related experience with a degree.

Minimum knowledge, skills, and abilities required of the position

• Strategic consulting and organizational effectiveness expertise.
• Employee experience and employee listening capability.
• Journey mapping, experience design, and design thinking skills.
• Ability to interpret workforce analytics and translate insights into action.
• AI literacy and understanding of digital workplace trends.
• Change management and communication strategy experience.
• Strong executive facilitation, relationship‑building, and business acumen.
• Innovation mindset and ability to recommend future‑focused practices.

Other Attributes (if applicable)

• Strong analytical thinking, attention to detail, empathy for employee needs, and ability to navigate complexity.
• Ability to connect business context, employee insights, and experience design into practical solutions.
• Comfort advising senior leaders and influencing without authority.

Primary Location: Louisiana-New Orleans Louisiana : New Orleans 
Job Function: Corporate
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: Non-Bargaining 
Number of Openings: 1
Req ID: 125306
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.