Installation Technician

Position Summary:   

The Residential Installer is responsible for installing, testing, repairing, and servicing electrical and electro-mechanical equipment in customer's premises and signal receiving centers. The Installer performs associated duties in the field and shop, delivers supplies and maintains pertinent records as required. 

Duties and Responsibilities of Residential Installer                                                               

• Installs, dismantles, and reconstructs equipment required by customer or ADT order. 
• Makes connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center to properly establish service. 
• Evaluates information furnished for the job, delivered materials, layout of customer's premises and practical routes for cable, conduit and/or wiring. 
• Promptly reports defective material or equipment, inaccuracies or omissions in job information that may result in inadequate protection for customer use. 
• Follows safety practices to safeguard against injury and damage to property. 
• Safeguards against loss of unused materials, ladders, and tools on a job site or office location.
• Cleans up debris from installation, patches drill holes, and returns unused materials.
• Performs other duties as required.
• Maintain 93% or above Quality.
• Performs Upsells of $850 or above a month.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

What are we looking for?

• 2 years Installation experience preferred 
• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver's license 
• High School degree or the equivalent 
• Electronic Trade School training is a plus!

What's in it for you?

• Competitive hourly pay range with bonuses and commission opportunities
• Company vehicle provided 
• Full benefits on the 1st of the month after 31 days of employment
• Casual yet energetic and engaging work environments 
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Pay and Benefits Disclosure:

The pay range for this role is $22.46 - $41.72 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k)plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off, among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.​

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.