Full-Time
Analyst 2
Infra CX
Posted on 9/17/2025
Invesco
501-1,000 employees
Global asset management and investment solutions
No salary listed
Hyderabad, Telangana, India
Hybrid
Employees are required to work in the office at least three days a week.
 IT & Security |
|---|
- A Bachelor’s Degree in Information Technology Systems is preferred
- Knowledge of ITIL v4 is preferred
- A minimum of three years of operational experience in an IT environment is required
- Experience working in IT Service Desk/Helpdesk with calling experience is preferred
- Interpersonal skills necessary to effectively interact and communicate with a variety of individuals at all technical levels are required
- Must possess a solid understanding of systems operation and be able to use computer terminals and peripheral equipment
- Must have exceptional ability in diagnosing and solving systems problems while maintaining professionalism and courtesy
- Must have the ability to establish priorities, meet deadlines and concentrate on detailed information in a fast-paced, demanding work environment
- The ability to cooperate in a team environment is critical
- Willingness to work in rotational night shift and weekend is a must
- Manage and resolve tier 1 Service Desk e-mail, phone, chat and in-person requests using phone, chat, in-person assistance and remote support technologies
- Troubleshoot, escalate and facilitate resolution of tier 2-3 Service Desk issues with assistance from CX Analysts, Network Engineers, Telecommunications Analysts, Systems Analysts etc.
- Monitors and administers ServiceNow Tickets in queue
- Performs operational task and monitors automated procedures to ensure successful performance of the IT Service Systems which includes the automated scheduling solution
- Monitors computer hardware, software and environmental factors impacting the performance of the systems
- Reports problems and escalates issues to proper support teams according to defined procedures
- General knowledge of industry standards monitoring tools
- Having experience working on LAN admin/ServiceNow/Active Directory is a plus
Invesco provides investment management services to retail and institutional clients worldwide. It manages a broad mix of assets, including mutual funds, exchange-traded funds (ETFs), and private equity, and earns revenue mainly from management fees on assets under management. The company serves clients in more than 150 countries, offering diverse investment opportunities across public and private markets. Its product line relies on market performance, meaning returns and assets under management rise and fall with financial conditions. Invesco differentiates itself through its global footprint and range of investment vehicles, aiming to grow assets under management by attracting clients and offering access to a wide set of investment options. The company’s goal is to deliver value for clients by managing assets responsibly and efficiently while expanding its global presence and assets under management over time.
Company Size
501-1,000
Company Stage
IPO
Headquarters
Henley-on-Thames, United Kingdom
Founded
1935
Simplify's Take
What believers are saying
- Q1 2026 saw $21.8B net inflows, 11th straight quarter of organic growth.
- ETFs and Index drove $18.6B inflows; China JV added $8.7B in Q1 2026.
- Adjusted operating margin hit 34.5% in Q1 2026, up 300bps year-over-year.
What critics are saying
- BlackRock's $2.8T ETF scale compresses Invesco's fees within 6-12 months.
- Vanguard's low-cost funds capture 40% new flows, eroding Invesco's active share.
- Q4 2025 margin collapsed to -116%; integration delays miss 2026/2027 targets.
What makes Invesco unique
- Invesco pioneered active ETFs in 2008, blending active management with ETF liquidity.
- ETFs comprise 40% of Invesco's $2.2T AUM as of March 2026.
- Invesco manages tokenized US government securities via Superstate from Q2 2026.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Unlimited Paid Time Off
Hybrid Work Options
401(k) Company Match
Health Insurance
Parental Leave
Employee Stock Purchase Plan
Company News
Invesco Ltd. reported preliminary assets under management of $2.26 trillion for February 2026, up 1.2% from the previous month. The asset manager recorded $4.7 billion in net long-term inflows and $13.5 billion in money market inflows during the month. Favourable market returns increased AUM by $9 billion, partially offset by a $1.1 billion negative foreign exchange impact. On 6 March, Evercore ISI analyst Glenn Schorr lowered Invesco's price target to $29 from $31 whilst maintaining an In Line rating. Previously, the company reported fourth-quarter adjusted earnings per share of 62 cents, beating the 58-cent consensus estimate, with revenue of $1.26 billion against expectations of $1.25 billion.
RBC Capital has reduced its price target for Invesco to $33 from $35 whilst maintaining an Outperform rating following the asset manager's fourth-quarter results. The adjustment reflects concerns over the company's 2026 expense estimates, though analyst Kenneth Lee considers the overall impact minimal. Invesco reported earnings per share of $0.62, beating market expectations of $0.57, but revenue of $1.23 billion fell slightly short of the expected $1.24 billion. Despite the reduced price target, RBC Capital maintains its positive investment thesis, projecting stronger organic growth and incremental margin improvements to 37%-38% in 2026/2027 through operating leverage. Invesco is a global investment management firm offering actively and passively managed funds, ETFs and alternative investments to retail and institutional clients.
Invesco reported fourth-quarter revenue of $1.26 billion, beating analyst estimates of $1.25 billion. However, operating margin plunged to -116%, down from 26.9% a year earlier, prompting negative market reaction despite the revenue beat. CEO Andrew Schlossberg attributed the margin compression to higher expense growth, increased technology investments and ongoing acquisition integration costs. Management stated that operational efficiency programmes are underway but will take several quarters to materialise fully. Adjusted earnings per share reached $0.62, exceeding the $0.58 estimate. CFO Allison Dukes said most integration expenses should subside by year-end, though some technology investments may continue. The company expects long-term margin improvement as digital adoption scales, despite near-term cost pressures affecting profitability.
Invesco, the Atlanta-based global investment management company with a $12.1 billion market cap, has outperformed the broader market with shares gaining 42% over the past 52 weeks, compared to the S&P 500's 14.3% rally. The company reported mixed Q4 2025 results on 27 January, with adjusted earnings per share of $0.62 beating consensus estimates. Net revenue rose 6.1% year-over-year to $1.26 billion, whilst assets under management reached approximately $2.2 trillion. Analysts expect Invesco's earnings per share to grow 31% year-over-year to $2.66 for fiscal 2026. Among 13 analysts covering the stock, the consensus rating is "Moderate Buy", with five "Strong Buy", one "Moderate Buy" and seven "Hold" ratings. RBC Capital Markets recently upgraded Invesco to "Outperform" with a $35 price target.
Invesco reported fourth-quarter revenue of $1.26 billion, up 8.8% year-on-year and beating Wall Street estimates by 1.1%. The asset management firm's non-GAAP earnings of $0.62 per share exceeded analyst expectations by 7.1%. Assets under management reached $2.2 trillion, surpassing estimates of $2.17 trillion and representing 19.2% year-on-year growth. Pre-tax profit was $457.8 million with a 36.4% margin. Founded in 1935, Invesco offers investment solutions across equities, fixed income, alternatives and multi-asset strategies. However, the company has struggled with long-term growth, with trailing 12-month revenue of $4.66 billion roughly matching levels from five years ago. Recent performance shows improvement, with annualised revenue growth of 4% over the past two years.