Security Officer

Job Summary and Responsibilities

As our Security Officer, you will maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime.Every day you will effectively monitor electronic surveillance equipment and hospital emergency systems, dispatch appropriate personnel via radio, and actively patrol to protect individuals and property, all while embodying our core values and supporting strategic quality improvement.To be successful in this role, you will demonstrate exceptional vigilance, strong observational skills, proficiency in electronic surveillance and dispatch systems, and a commitment to protecting our community while upholding our organizational values and contributing to a secure environment.

• Patrol on foot and by vehicle the facility and grounds.
• Patrol on foot and by vehicle all perimeter buildings and posts.
• Regulate parking by employees and visitors.
• Give directions and assist with minor vehicle problems.
• Provide escorts for employees.
• Provide security coverage in the Emergency Department.
• Direct traffic as requested.
• Transport persons to facility services as required.
• Provide courier services as needed.
• Lock and unlock doors as provided for or as required.
• Back up staff on all stat calls.
• Participate in all fire and disaster calls.
• Stat pick up of medical supplies from/to other facilities.
• Log visitors and issue passes.
• Patrol all patient care and waiting areas.
• Log in and release patient valuables in cooperation with Admitting.
• Conduct lock down and opening up procedures at designated times.
• Log all activities in daily log to accurately record events of shifts.
• Informs the Supervisor/Manager/Director of Security regarding ANY circumstances or situations that have or may have serious impact on the hospital.
• Supports and adheres to Security Department policies and procedure guidelines.
• Serves as Officer-In-Charge of the scheduled shift when requested by Supervisor.
• Maintains current knowledge of new methods, products, trends, and practices in hospital security and emergency management.
• Reports unsafe acts or conditions to the Lead Officer in a timely manner.
• Escorts suspicious persons without lawful business at the hospital from the property.
• Recognizes an escalation/de-escalation of force situation when confronted with the threat or initiation of force and makes the correct decisions without direct supervision.
• Responds to calls for assistance in a timely and prudent manner using due regard and exercising Safety Protocols at all times. Assistance calls include, but are not limited to: control of violent or unruly patients and visitors, crimes committed on hospital property.
• Assists employees, visitors/guests, and medical staff when a need exists to call the police.
• Makes reasonable judgments that consider the factors of an incident prior to taking action, minimizing liability to hospital at all times.
• Effectively prioritizes calls for assistance.
• Responds to service calls in a timely and prudent manner. Service calls include, but are not limited to: opening and securing doors, general information, personal escorts, assistance with disabled vehicles.
• Safely and courteously performs traffic control/parking duties as required.
• Issues parking citations as necessary in accordance with parking policies.
• Safely and courteously maintains the hospital main entrance and ER lobby free for normal traffic.
• Monitor security alarms and dispatch officers promptly to location(s) where a security problem has been noted.
• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to the right location.
• Completes clear, concise, and legible reports in a timely manner.
• Demonstrates communications skills to include: age sensitive awareness, accurate listening, proper and polite speech, correct grammar and comprehensible writing.
• Assures confidentiality by disseminating information only on a need-to-know basis.
• Completes training programs as required.
• Uses the fire extinguishing equipment when necessary.
• Satisfactorily completes the Workplace Violence training course on an annual basis.
• Maintains a familiarity with hospital disaster response plans.
• Responds to Emergency Codes in the prescribed manner.
• Maintains current knowledge of the location of Emergency equipment, supplies, and emergency operation locations.
• Maintains Security Department and Patient confidentiality, and reports incidences when breach of Patient confidentiality is witnessed or reported.
• Satisfactorily completes the Annual Update program.
• Attends at least 75% of all Department Staff meetings.
• Job Responsibility 1Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes.
• Job Responsibility 2Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.
• Job Responsibility 3Knowledge of emergency procedures, equipment, supplies, reports HIPPA breaches if witnessed; investigate security breaches, conduct follow-up investigations, and write incident reports.
• Job Responsibility 4Document all activities in the reporting system to accurately record events; and (2) complete clear, concise, and legible reports in a timely manner; use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to the right location.
• Security ManagementWears ID badge; knows hospital code identification; reports all unsafe conditions or work hazards; aware of environment; uses common sense, adheres to patient/visitor identification policies.

Job Requirements

Required

• High School Graduate or equivalent or three (3) years’ experience as a security officer, upon hire and
• Six (6) months experience as security officer in a hospital or healthcare setting, prior law enforcement or military service; or
• one (1) year experience as a security officer.
• Driver's License: KY, upon hire and
• Basic Life Support - CPR, within 30 Days

Where You’ll Work

Welcome to Saint Joseph Mount Sterling, a not-for-profit, faith-based hospital founded in 1918. Formerly known as Mary Chiles Hospital, Saint Joseph Mount Sterling serves as a 42-bed community hospital and is recognized as a 2024 Best Place to Work in Kentucky.

CHI Saint Joseph Health is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 employees and 25,000 physicians and advanced practice clinicians. 

Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.