Full-Time

Automation Advisor

Solutions Engineer

Updated on 5/14/2024

Tray.io

Tray.io

51-200 employees

Low-code platform for AI workflow automation

Data & Analytics

Senior

San Francisco, CA, USA

Requirements
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
  • 5+ years of experience in a sales engineering role and 3+ years of experience in a technical advisory role, with a strong focus on automation solutions and iPaaS.
  • Proficient understanding of automation and iPaaS technologies and trends.
  • Excellent communication, presentation, and customer engagement skills.
  • Ability to engage with Senior IT leaders and C-level executives as well as with Architects and Developers.
  • Ability to translate technical concepts into business benefits for a non-technical audience.
  • Strong problem-solving skills and the ability to think strategically.
  • Located in the San Francisco Bay Area
Responsibilities
  • Work closely with the sales team to understand customer needs and propose tailored automation solutions.
  • Conduct demonstrations and presentations to showcase the capabilities and benefits of our automation products.
  • Collaborate with the Delivery and Success teams to ensure smooth implementation and adoption of automation solutions post-purchase.
  • Provide ongoing advice and support to customers, ensuring they realize the full value of their investment.
  • Develop customized automation strategies that align with customer-specific requirements and objectives.
  • Educate customers on the features and best practices of our automation platform.
  • Gather customer feedback and insights to inform future product development and enhancements.
  • Keep abreast of industry trends and advancements in automation technology.
  • Prepare and maintain detailed documentation on customer interactions, solutions proposed, and feedback received.

Tray.io offers a low-code automation platform with Merlin AI, enabling users to create complex workflow automations across 600+ apps. The platform's Universal Automation Cloud, powered by Tray Merlin AI, accelerates integration delivery and enables AI-infused automation at every level.

Company Stage

Series C

Total Funding

$164.1M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

-9%

1 year growth

-22%

2 year growth

-46%