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AAA Club Alliance

Automotive membership and travel services

Travel Consultant

Account ExecutiveConfirmed live in the last 24 hours
Full-timeMontgomery, AL, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Strong communication, organization, and customer service skills are required.
  • Proficiency with Microsoft Office and web-based applications is required.
  • Ability to multitask and manage details effectively is required.
  • Ability to pass applicable pre-employment screenings is required.
  • Ability to manage multiple clients, itineraries, deadlines, payments, and priorities in a fast-paced environment is required.
  • Ability to quickly learn and effectively navigate multiple systems and tools is required.

Responsibilities

  • Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, and transportation.
  • Create personalized travel experiences tailored to each client's needs and goals.
  • Develop new business through networking, referrals, community engagement, and proactive follow-up.
  • Respond quickly to leads and opportunities and provide customer service throughout the travel planning process.
  • Build long-term client relationships that generate repeat business and referrals.
  • Use travel technology, customer relationship management tools, and digital platforms to manage client relationships and bookings.
  • Stay up to date on travel destinations, industry trends, and supplier offerings.
  • Work on-site in a sales-focused position, building business through referrals, networking, and customer experiences; provide flexibility for occasional overtime during peak periods and Saturdays as needed.
  • Attend occasional training and educational opportunities that may require travel.

Desired Qualifications

  • Experience in travel, hospitality, event planning, retail sales, banking, or a relationship-based sales environment.
  • Demonstrated success achieving goals and building customer relationships.
  • Experience generating leads, networking, and growing a client base.
  • Personal travel experience and a passion for helping others create memorable travel experiences.

About the Company

AAA Club Alliance

Automotive membership and travel services

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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