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Hewlett Packard Enterprise

Builds servers, networking and private cloud

Senior Networking Professional Services Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • U.S. citizenship is required.
  • Engineering design, operational, and support experience in a large-scale internet service provider environment.
  • Mastery of topologies and methodologies for wide-area network transport methods.
  • Ability to take direction and identify areas for improving network design and operation.
  • Ability to prioritize work to achieve customer and account-team goals.
  • Ability to work under pressure with customer engineers and technical assistance center staff to resolve hardware and software issues and implement solutions.
  • Ability to troubleshoot equipment and network problems and open and track technical assistance cases through resolution.
  • Ability to communicate case-status updates and deliver root-cause analyses.
  • Experience supporting routing and switching technologies used in data center networks, including EVPN, multicast, OSPF, BGP, RSVP, LDP, pseudowires, L2VPN, L3VPN, MPLS traffic engineering, routing policies, and tunneling technologies such as GRE and VXLAN.
  • Experience supporting Juniper MX and Routing Director products.

Responsibilities

  • Support MX and Routing Director platforms in a large-scale service provider environment.
  • Assist the customer with planning network deployments, developing implementation plans, and testing solutions in collaboration with resident engineers, internal teams, and the customer.
  • Develop product knowledge and serve as the customer's primary point of contact for operational issues.
  • Engage Juniper technical assistance center personnel to resolve issues, including opening cases, providing requested data, troubleshooting, and supplying written information and documentation.
  • Support informal and formal technology briefings and training sessions.

Desired Qualifications

  • Engineering design, architecture, operational, and support experience in a medium- to large-scale data center network.
  • Juniper or other vendor certifications.
  • Knowledge of automation and DevOps.
  • Automation access methods including XML API, NETCONF, REST API, and gRPC.
  • Python tools including RPCs, REST, PyEZ, and ncclient.
  • Ansible playbooks and Jinja2 templates.
  • Automation scripts including commit, operation, event, or SNMP scripts; Python and SLAX.

About the Company

Hewlett Packard Enterprise

Builds servers, networking and private cloud

Hewlett Packard Enterprise sells servers, storage, networking and hybrid cloud software to large companies, governments and service providers. Its GreenLake platform lets customers run on-premises hardware as a metered cloud service, and its Cray supercomputers run national lab and AI training workloads. The networking business, built on Aruba and Juniper Networks, supplies campus, data-center and routing equipment. Revenue comes from hardware sales, multiyear support contracts, financing and subscriptions. The company traces its roots to Hewlett-Packard, founded in 1939, became a separate public company in 2015 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1939

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