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Apex Service Partners

National buy-and-own platform for home services

Plumbing Service Manager

Plumbing & PipefittingUpdated on Nov 5
Full-timeRockville, MD, USA

About the Job

Requirements

  • Proven experience in residential plumbing management, with a track record of driving revenue performance.
  • HVAC certification and in-depth knowledge of industry best practices.

Responsibilities

  • Oversee and lead a team of plumbing technicians to ensure high-quality service delivery, and drive a culture of excellence, accountability, and continuous improvement.
  • Develop and implement strategies to drive revenue growth in the plumbing division, and collaborate with sales and marketing teams to identify new business opportunities and optimize existing customer relationships.
  • Collaborate with other departments to optimize operations and enhance customer satisfaction, and streamline processes and procedures to improve efficiency and reduce costs.
  • Provide technical expertise and guidance to team members, and stay current with industry trends, advancements, and best practices to ensure the team delivers innovative plumbing services.
  • Ensure service quality and address customer concerns to support customer satisfaction, and foster a customer-centric approach within the team.
  • Foster a positive and inclusive team culture, and provide mentorship and training to team members to enhance their skills and support their professional growth.

About the Company

Apex Service Partners

National buy-and-own platform for home services

Apex Service Partners is a national residential services platform focused on HVAC, plumbing, and electrical trades. It grows by acquiring majority stakes in established local home-service businesses and keeps their brand, leadership, and day-to-day operations, while providing a centralized Partner Services network (finance, recruiting, training, marketing, procurement, and technology). This structure lets local operators keep autonomy but gain scale and buying power through centralized support, enabling consistent operations across its 75 brands in 46 states and 13,000+ employees. The goal is to expand through acquisitions to build a broad national platform of trusted local providers and drive operating efficiencies and growth.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$5.9B
Headquarters
Tampa, FL
Founded
2019

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