Full-Time
Senior Salesforce Engineer
Confirmed live in the last 24 hours
Intercom
1,001-5,000 employees
Customer communication platform for businesses
Compensation Overview
$183.2k - $212.8kAnnually
Senior
San Francisco, CA, USA
Employees are expected to be in the office at least two days per week.
You match the following Intercom's candidate preferences
Employers are more likely to interview you if you match these preferences:
- Proven track record of architecting and implementing complex Salesforce solutions that meet business requirements and scalability needs.
- Salesforce certifications such as Salesforce Certified Platform Developer I and II, Salesforce Certified Platform App Builder, and/or Salesforce Certified System Architect (or equivalent) are highly desirable.
- Design scalable and high-performance Go To Market systems that enable Intercom to build a world class Go To Market engine.
- Lead technical architecture discussions and decisions, ensuring solutions are scalable, maintainable, and integrate seamlessly with existing systems.
- Grow your team’s capacity by mentoring other engineers and interviewing candidates.
- Partnering directly with stakeholders from across the business to shape the technical solutions to business problems.
- Experience with Snowflake, or similar Data Warehouse
- Exposure to Salesforce CPQ
- Sales, Sales Ops, or Marketing Ops Experience
Intercom provides a customer communication platform that enables businesses to connect with their customers through personalized messaging and automation. The platform includes tools for live chat, email marketing, and customer support, allowing companies to manage interactions in one place. Intercom operates on a subscription model, offering various pricing tiers based on the features and scale needed by clients, which range from small startups to large enterprises across different industries. What sets Intercom apart from its competitors is its integrated approach, combining multiple communication tools and analytics to enhance customer experience and measure the effectiveness of engagement strategies. The goal of Intercom is to help businesses improve their customer relationships and streamline their communication processes.
Company Size
1,001-5,000
Company Stage
Series D
Total Funding
$234.2M
Headquarters
San Francisco, California
Founded
2011
Simplify's Take
What believers are saying
- Demand for AI-driven support solutions enhances Intercom's offerings.
- Omnichannel communication trends align with Intercom's integrated messaging solutions.
- E-commerce expansion drives demand for robust customer support systems like Intercom.
What critics are saying
- Emerging startups offer similar solutions at lower prices, threatening market share.
- Major tech companies' AI advancements may outpace Intercom's offerings.
- Stricter data privacy regulations could increase compliance costs for Intercom.
What makes Intercom unique
- Intercom integrates live chat, email marketing, and support into a single platform.
- The platform supports over 600 million monthly active end users globally.
- Intercom's analytics tools help businesses measure communication strategy effectiveness.
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Benefits
We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.
We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.
We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.
The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↓ -1%Intercom, developers of customer communications tools, has raised $125 million in a Series D…
Intercom, which has developed a platform that…