Merchant Engagement Specialist
Revenue Enablement
Confirmed live in the last 24 hours
Affirm

1,001-5,000 employees

Point of sale installment loans for consumers
Company Overview
Affirm seeks to deliver honest financial products—to improve lives. The company operates a buy-now-pay-later platform for consumers at the point of sale.
Data & Analytics
Financial Services
Consumer Goods

Company Stage

N/A

Total Funding

$2.9B

Founded

2012

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

4%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Salesforce
JIRA
Marketing
Data Analysis
CategoriesNew
General Marketing
Growth Marketing
PR & Communications
Growth & Marketing
Requirements
  • BA/BS degree or equivalent work experience
  • 2+ years of merchant engagement or B2B marketing operations experience
  • Basic understanding of systems like Pardot, Marketo, and Salesforce
  • Automation, sales operations and/or analytics background is a plus
  • Experience with project management software (JIRA, Asana, etc.)
  • Excellent communication and project management skills
  • Strong quantitative focus and understands how to collect and cascade data appropriately to drive growth and impact
  • Familiar with or able to learn business application systems quickly
  • Can develop and execute a plan based on findings
Responsibilities
  • Oversee communications sent to merchants at all stages of the merchant lifecycle and journey
  • Establish a holistic strategy and calendar for ongoing merchant communications
  • Work with the appropriate teams to establish and execute advanced/multimedia merchant engagement materials
  • Work closely with marketing operations and Pardot experts to identify issues before others
  • Collaborate with cross-functional teams to understand company-wide communication, marketing, and sales objectives
  • Partner with Enterprise Applications (IT) and Business Systems to identify, implement, execute, and enable respective teams with tools & technology
  • Consistently and proactively develop, document, and optimize existing email drips and net new one-off campaigns
  • Document and communicate across the organization standard methodologies for merchant engagement and communication processes