Quality Improvement Assistant

ON-SITE Position

MAJOR FUNCTION
Under the general direction and supervision of the Director of Quality Improvement performs the functions of the Quality Improvement Assistant.  With a focus on detail and accuracy, the QI Assistant will assist with data collection, documentation, tracking, communication and support in all areas of the HJAHC Quality Improvement Program.

ESSENTIAL FUNCTIONS

• Works cooperatively with all employees to carry out the goals and objectives of Henry J. Austin Health Center, Inc., according to the established policies and procedures and current initiatives
• Works closely with Director of Quality to establish priorities in duties/responsibilities
• Accurately collects and collates data from a variety of sources such as clinical data from the EMR, EDR and other sources needed for UDS, HEDIS, Quality Incentive Programs and other quality measures
• Assists in gathering and recording data into excel or other designated formats for reporting to regulatory agencies and quality incentive programs
• Assists with completion of continuous improvement initiatives and projects
• Reviews data collected for continuous quality improvement activities and identifies gaps in compliance
• Supports communication with all employees on quality issues
• Assists in surveys distribution and timely completion
• Assists with reinforcing goals and processes of initiatives and communicating staff concerns and questions to Director of Quality 
• Attends small group meetings and presents data as requested.
• Will train as a Scribe and directly work with scribes to improve quality outcomes
• Performs all related work as required.

 

ADDITIONAL RESPONSIBILITIES:

• Performs other duties and assumes other responsibilities as apparent and/or as assigned by Director of Quality Improvement. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

REQUIREMENTS:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in healthcare/medical-related degree or equivalent required.
• Minimum of two-three (2-3) years’ quality improvement experience in a Healthcare setting preferred

LICENSURE AND/OR CERTIFICATIONS:

• None required

KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s)

• Computer literacy including Advanced Proficient experience with Excel and Microsoft Word
• Ability to learn reporting requirements quickly and apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Strong written and verbal presentation/communication skills
• Knowledge of medical terminology preferred; medical background a plus (i.e. CMA or Medical Scribe)
• Ability to learn and understand metrics (creating, utilizing, analyzing and validating them)  
• Ability to use statistical data analytic software/ programs such as SPSS, Stata, etc.
• Ability to work well with others and to assist the public and other staff members cooperatively and courteously.
• Excellent communication and interpersonal skills.
• Ability to convey information effectively.
• Manages own time and respectful of the time of others.
• Recognize and respect cultural diversity.
• Team work and collaboration
• Demonstrates computer proficiency.
• Meets dress code standards; appearance is neat and clean.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification while on duty
• Maintains patient confidentiality at all times.
• Completes in-services and returns in a timely fashion.
• Attends annual review and department in-services, as scheduled.
• Represents the organization in a positive and professional manner.
• Actively participates in performance improvement and continuous quality improvement (CQI) activities.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, visions and goals of the facility, as well as the focus statement of the department.
• Interest in healthcare outcomes for the Trenton Community

PHYSICAL & WORK REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the manual dexterity sufficient to operate phones, computers and other office equipment.  The position requires the physical ability to kneel, bend, and perform light lifting.  This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone.  Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus.  Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials.

SALARY:
$65,400 - $94,200