HR Operations Specialist - HR Operations

Job Description

Who will you be working with?

The HR Operations Specialist is part of the HR Shared Services Team. The role handles operational and system support for employee lifecycle transactions for APAC, MEA, India and Global Contingent worker processes. The Specialist processes transactions and works closely with the HR Operations Regional Manager to ensure strong customer service to the business and to drive efficiency by improving operational processes and procedures. 

How will you make a difference?

In this role you will:

• Maintain and conduct employee lifecycle transactions in Workday related to employee lifecycle processes such as New Hire, Job Changes, International Movements, Separation
• Maintain Global Contingent worker data in Workday
• Partner with HR and Managers to ensure timely processing of transactions and effective collaboration
• Cross train with multiple country HR Operations processes and procedures
• Participate in payroll reconciliation of data and fulfilment of statutory obligations.
• Act as point of escalation for HR Managers.
• Identify opportunities to improve HR Ops processes and participate in continuous improvement projects.
• Cultivate strong relationships with local HR teams and extended stakeholders and COEs.
• Prepare and ensure successful mass uploads in Workday and submit requests to HRIS.
• Manage and ensure successful completion of Workday testing for system upgrades, optimizations, or new business processes, as assigned.
• Proactively manage and report on transactions and SLAs to drive timely completion, and compliance.
• Other projects and duties as assigned.

What We Want to Know About You

• Bachelor’s degree in human resources or relevant field.
• Minimum of 4-5 years’ progressive experience in Human Resources, preferably in a Shared Services environment. 
• Experience with HR administration, policy and local labour codes, ideally within a large, complex enterprise.
• Experience working within HR systems, preferably Workday. Experience with a ticketing system such as ServiceNow.
• Proficient with Microsoft Office Suite with intermediate Excel skills (pivot tables & charts, vlookups).

Competencies:

• Excellent verbal and written communication skills. Fluent in English.
• Exposure to working with a Global HR Shared services Model
• Experience working with multiple countries across APAC, India, Middleast etc.
• Passion for providing outstanding customer service.
• Strong process acumen, problem-solving skills, and ability to handle escalations effectively.
• Continuous-improvement mindset and enthusiasm for improving customer experience.
• Strong organizational skills, attention to detail, and ability to prioritize multiple tasks.

What will your typical day look like?

• Manage employee lifecycle transactions in Workday, including hires, onboarding, job changes, and separations, ensuring accuracy and timely completion while partnering with HR and business leaders.
• Collaboration with internal/external stakeholders based on regional landscape
• Support compliance with statutory and company requirements across APAC, MEA, and India.
• Act as a key point of contact for HR queries and escalations, providing excellent customer service and resolving issues related to employee data, transactions, and processes.
• Ensure data quality, service level agreements (SLAs), and generate reports to ensure data integrity, process compliance, and operational efficiency.
• Drive continuous improvement by identifying process enhancements, supporting Workday testing and mass data uploads, and participating in projects that improve the employee and manager experience.
• Support local/Global initiatives and projects as an active HRSS team member and support organizational goals and objective

Qualifications

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.