M365 Engineer

At Sony Music Publishing (“SMP”), we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world’s greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage. From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Learn more about SMP at https://www.sonymusicpub.com/en.

Why join Sony Music Group?

Here at Sony Music Group, we are shaping what’s next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people.

This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too.

Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.

About the Department

IT oversees all technology and software throughout Sony Music Publishing

About the Role

The Microsoft 365 Engineer is responsible for the design, implementation, administration, optimization, and support of the Microsoft 365 platform. This role ensures the availability, performance, security, governance, and adoption of Microsoft 365 services across the enterprise.

The engineer serves as a technical expert for Microsoft 365 technologies including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Entra ID (Azure AD), Power Platform, Microsoft Purview, Microsoft Defender, and Microsoft 365 Copilot. The role partners closely with cybersecurity, infrastructure, compliance, service management, and business stakeholders to deliver a secure and productive digital workplace experience.

What You’ll Do:

Microsoft 365 Platform Administration

• Administer and support Microsoft 365 services including:

  • Exchange Online

  • Microsoft Teams

  • SharePoint Online

  • OneDrive for Business

  • Microsoft Entra ID (Azure AD)

  • Microsoft 365 Groups

  • Microsoft 365 Apps

  • Microsoft 365 Copilot

• Manage licensing, service configurations, and tenant administration.

• Monitor platform health, performance, and service utilization.

• Lead troubleshooting and resolution of complex technical issues.

Collaboration & Productivity Solutions

• Design and implement collaboration solutions that improve employee productivity.

• Configure and maintain Teams telephony, meeting, and collaboration capabilities.

• Support SharePoint Online site architecture, document management, and information architecture.

• Develop and maintain standards for Teams, SharePoint, and OneDrive usage.

Security & Compliance

• Implement and maintain Microsoft security and compliance controls.

• Configure and manage:

  • Microsoft Defender

  • Conditional Access Policies

  • Multi-Factor Authentication (MFA)

  • Data Loss Prevention (DLP)

  • Retention and Records Management

  • Sensitivity Labels

  • Information Protection Policies

• Partner with security and compliance teams to meet regulatory and corporate requirements.

• Participate in security assessments, audits, and remediation activities.

Microsoft 365 Copilot & AI Enablement

• Support deployment and adoption of Microsoft 365 Copilot.

• Configure governance controls for AI-enabled services.

• Assist business teams in identifying use cases and opportunities for productivity improvements.

• Monitor licensing, adoption metrics, and user feedback.

Automation & Process Improvement

• Develop automation solutions using:

  • PowerShell

  • Power Automate

  • Power Apps

  • Microsoft Graph

• Streamline operational processes and reduce manual effort through automation.

• Create and maintain scripts for administration, reporting, and maintenance tasks.

Architecture & Project Delivery

• Participate in technology projects involving Microsoft 365 services and integrations.

• Provide technical leadership for migrations, upgrades, and platform enhancements.

• Evaluate new Microsoft features and recommend adoption strategies.

• Produce design documentation, implementation plans, and operational procedures.

Operational Support

• Serve as a Tier 3 escalation resource for Microsoft 365-related incidents and problems.

• Participate in on-call support and major incident management processes as required.

• Maintain service documentation, knowledge articles, and technical standards.

• Support change management and release management activities.

Who You Are:

Education

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.

• Equivalent experience may be considered in lieu of formal education.

Experience

• 5+ years of experience administering Microsoft 365 environments.

• Experience supporting enterprise-scale Microsoft 365 tenants.

• Experience implementing security and compliance controls within Microsoft 365.

• Experience with hybrid identity and authentication technologies.

• Experience with PowerShell scripting and automation.

Technical Skills

• Microsoft 365 Administration

• Microsoft Teams Administration

• Exchange Online

• SharePoint Online

• OneDrive for Business

• Microsoft Entra ID (Azure AD)

• Microsoft Defender

• Microsoft Purview

• Power Platform

• Microsoft 365 Copilot

• Exchange Hybrid Deployments

• PowerShell

• Microsoft Graph API

• Identity & Access Management

• Conditional Access

• MFA and Zero Trust Security Principles

Preferred Qualifications

• Microsoft Certified: Enterprise Administrator Expert

• Microsoft Certified: Messaging Administrator Associate

• Microsoft Certified: Teams Administrator Associate

• Microsoft Certified: Identity and Access Administrator Associate

• Microsoft Certified: Information Protection and Compliance Administrator Associate

• ITIL Foundation Certification

• Experience with Azure services and cloud infrastructure.

• Experience supporting global enterprises and multinational organizations.

Preferred Certifications

• Microsoft 365 Certified: Administrator Expert

• Microsoft Certified: Power Platform Fundamentals

• Microsoft Certified: Security, Compliance, and Identity Fundamentals

• Certified Scrum Product Owner (CSPO)

• SAFe Product Owner/Product Manager (POPM)

• ITIL Foundation or ITIL Managing Professional

What We Give You:

• You join an inclusive, collaborative, and global community where you have the opportunity to fuel the creative journey

• A modern office environment designed to foster productivity, creativity, and teamwork

• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching

• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans

• We invest in your professional growth & development

• Time off for a winter recess

DISCLAIMER:

The anticipated annual base salary for this position is:

$104,400.00-$149,100.00

This range does not include any other compensation components or other benefits that an individual may be eligible for.  The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above.

Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings.  We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com.  Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process.  If you have any doubts about the authenticity of a job posting or communication, please contact [email protected] before submitting any information.

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