Full-Time

Enterprise Sales Director

Financial Services & Insurance

Posted on 11/28/2024

Ushur

Ushur

201-500 employees

Automates customer service tasks and journeys

Robotics & Automation
Consumer Software
Enterprise Software

Compensation Overview

$130k - $150kAnnually

Senior, Expert

Remote in USA

Open to candidates who are residents of AZ, CA, CO, FL, GA, HI, ID, IL, MD, MI, MN, MO, MA, NJ, NC, OH, PA, SC, TX, UT, VA, WA, NY.

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • 8+ years of experience in sales, with a focus on financial services and insurance industries
  • Demonstrated success in exceeding sales quotas and driving large, complex deals
  • Deep knowledge of financial services and insurance operations, challenges, and digital transformation trends
  • Exceptional communication, presentation, and negotiation skills
  • Experience with CRM systems (e.g., Salesforce) and sales analytics tools
  • Ability to work in a fast-paced, results-oriented environment with minimal supervision
  • Bachelor’s degree in business, finance, or a related field; advanced degree a plus
Responsibilities
  • Develop and execute a strategic sales plan targeting financial services and insurance clients to achieve revenue goals
  • Identify and engage decision-makers within target organizations to build a robust pipeline
  • Collaborate with marketing, product, and customer success teams to ensure alignment and deliver tailored client solutions
  • Conduct impactful presentations and demonstrations to showcase the value of our platform
  • Maintain a deep understanding of industry trends, competitive landscape, and client needs
  • Negotiate and close complex sales deals, ensuring mutually beneficial outcomes
  • Track performance metrics and report on key outcomes to senior leadership

Ushur focuses on automating customer service tasks to enhance customer experience. Their platform allows businesses to create digital versions of customer interactions, automating the journey from inquiry to service completion. This reduces the need for human involvement, making processes faster and more efficient, which in turn improves customer satisfaction as shown by higher Net Promoter Scores. Unlike many competitors, Ushur offers a no-code solution, enabling clients to implement changes quickly without needing technical expertise. The company's goal is to provide a flexible and effective automation tool that helps businesses improve their customer service operations.

Company Stage

Series C

Total Funding

$89.5M

Headquarters

Santa Clara, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

14%

1 year growth

44%

2 year growth

32%
Simplify Jobs

Simplify's Take

What believers are saying

  • Ushur's recognition as a Star Performer by Everest Group highlights its strong market position and innovative capabilities in Conversational AI.
  • The launch of AI-powered solutions for health plans and TPAs showcases Ushur's potential to revolutionize complex industries like healthcare.
  • Partnerships with companies like Five9 and the integration of Yellowbrick Cloud Data Warehouse indicate robust growth and expansion opportunities.

What critics are saying

  • The competitive landscape in AI-powered automation is intense, with numerous players vying for market share, which could impact Ushur's growth.
  • Rapid expansion and the introduction of new products may strain resources and lead to potential operational challenges.

What makes Ushur unique

  • Ushur's focus on Customer Experience Automation (CXA) sets it apart by specifically targeting the automation of customer service tasks, unlike broader automation platforms.
  • Their no-code solution allows clients to rapidly prototype and automate customer journeys without needing to write any code, making it highly accessible and user-friendly.
  • Ushur's AI-powered tools, such as those for care navigation and KYC processes, demonstrate a strong commitment to industry-specific solutions, enhancing their appeal to sectors like healthcare and finance.

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