All Accor

Global hotel management, franchising, loyalty program

Directeur

Food & Beverage Operations ManagementUpdated on Nov 11

Full-timeMontlhéry, FranceIn-person

About the Job

Requirements

Knowledge of the ACCOR environment, including OPERA CLOUD or RESAWEB, is preferred.
Training in hospitality and catering.
Successful experience in the hotel industry.
Proficiency in restaurant operations.
Proficiency with office software.

Responsibilities

Work closely with the General Manager to help oversee the establishment and ensure its smooth day-to-day operation.
Coordinate the different departments in close collaboration with department heads, ensuring service quality and compliance with brand standards.
Monitor budgets and performance indicators, optimize profitability, and grow revenue across all activities.
Participate in recruitment, training, and team development while fostering close management and a positive social climate.
Oversee maintenance of the establishment, regulatory compliance, and adherence to hygiene and safety standards.
Ensure a warm, personalized welcome, anticipate customer needs, and contribute to customer satisfaction and loyalty.

Desired Qualifications

Knowledge of the ACCOR environment, including OPERA CLOUD or RESAWEB.

Description du poste

En étroite collaboration avec le General Manager, vous participez au pilotage global de l’établissement et assurez son bon fonctionnement au quotidien.

Management et exploitation : coordonner les différents services, en liens étroit avec les chefs de services et garantir la qualité des prestations ainsi que le respect des standards de la marque.
Gestion financière et commerciale : suivre les budgets et les indicateurs de performance, optimiser la rentabilité et développer le chiffre d’affaires de l’ensemble des activités.
Ressources humaines : participer au recrutement, à la formation et au développement des équipes, tout en favorisant un management de proximité et un climat social positif.
Qualité, maintenance et sécurité : veiller à l’entretien de l’établissement, à la conformité réglementaire et au respect des normes d’hygiène et de sécurité.
Expérience client : garantir un accueil chaleureux et personnalisé, anticiper les attentes des clients et contribuer à leur satisfaction et à leur fidélisation.

Qualifications

- Une connaissance de l'environnement ACCOR serait un plus (OPERA CLOUD / RESAWEB)

- Formation Hotellerie - Restauration

- Expérience réussie dans l'hôtellerie

- Maitrise de la restauration

- Maîtrise des outils bureautiques.

Informations supplémentaires

- Hôtel franchisé

- Mutuelle AXA

- Parking gratuit

- Carte collaborateurs offrant des taux réduits chez Accor et ses partenaires

- Prime d'objectif

- 13ème mois (sous conditions)

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

Recently Posted Jobs

Explore more opportunities at All Accor

See more jobs