Full-Time
Human Resources Operations & Background Verification Lead
BGV, Onboarding & Compliance
Deadline 8/30/26
Zensar
No salary listed
India
In Person
MBA
Category
 People & HR (1) |
|---|
Required Skills
Data Visualization
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Requirements
- An MBA in Human Resources is required.
- Five to eight years of human resources experience in India is required.
- Strong oral and written communication skills are required.
- The ability to express oneself clearly is required.
- Interpersonal skills are required.
- The ability to work as part of a team is required.
- Assertive and candid communication is required.
- Analytical and problem-solving skills are required.
Responsibilities
- Manage end-to-end background verification processes, including initiation, tracking, discrepancy management, adjudication, and closure.
- Coordinate onboarding and joining formalities, ensuring timely completion of documentation, human resources management system updates, and statutory requirements.
- Support candidates throughout the onboarding process and provide guidance on human resources policies and procedures.
- Manage employee lifecycle activities such as transfers, deputations, repatriations, and document administration.
- Collaborate with vendors, internal stakeholders, human resources teams, and business leaders to ensure seamless service delivery.
- Handle Red and Amber cases, compliance requirements, and internal and external audits.
- Maintain accurate employee records, personnel files, and human resources operational data.
- Generate management information system reports, dashboards, and status updates related to background verification, onboarding, and human resources operations.
- Lead stakeholder communication, query resolution, and escalation management.
- Drive process improvements, automation, digitization initiatives, and operational excellence across Human Resources Shared Services.
- Manage and mentor teams while ensuring adherence to human resources policies, compliance standards, and service-level agreements.
- Initiate pre-background verification checks, highlight discrepancies to stakeholders, reinitiate cases requiring additional documents, obtain adjudication approvals, update stakeholders on check progress, and provide status reports.
- Manage document verification, joining formalities, document validation, and complete background verification cycles.
- Manage account background verification, bulk background verification for existing associates, panel management, vendor management, invoicing, and audit coordination.
- Initiate and complete joining formalities for new employees and ensure the release of employment-related contracts and letters.
- Plan and facilitate engagement sessions for new hires.
- Maintain human resources systems and update human resources management system records.
- Manage employee queries and provide responses to employees and stakeholders, including query tracking reports.
- Collate and verify audit details, manage front-end audit responsibilities, and submit audit requirements on time.
- Initiate deputation and repatriation processes within the required timeframe and issue deputation and transfer letters.
- Maintain personnel files and update employee file-management data.
- Coordinate with internal departments to provide support required for successful client servicing.
- Drive transformation through digitalization and automation.