Full-Time

Enterprise Sales Director

Healthcare, West

Confirmed live in the last 24 hours

Ushur

Ushur

201-500 employees

Automates customer service tasks and journeys

Robotics & Automation
Consumer Software
Enterprise Software

Compensation Overview

$130k - $150kAnnually

Mid

Remote in USA

Open to candidates who are residents of AZ, CA, CO, FL, GA, HI, ID, IL, MD, MI, MN, MO, MA, NJ, NC, OH, PA, SC, TX, UT, VA, WA, NY.

Category
Strategic Account Management
Sales & Account Management
Requirements
  • 4-5 years proven success selling SaaS-based Enterprise Software Solutions with at least 3+ years of experience selling to Health Plans and other Healthcare Organizations in the Fortune 1000
  • A demonstrated track record where you consistently have met or exceeded annual quota
  • Subject matter expertise in healthcare with rich experience working with health plans and benefits
  • Possess a deep understanding of how technology is leveraged both within health plans and how they interact with their members, brokers and other key stakeholders
  • Familiar with how health plans and healthcare companies select technology and solution providers
  • Experience at a fast-paced high growth startup environment
  • Capable of presenting sophisticated technology solutions at the C-level
  • Superb written and oral communications skills
  • Ability to own the entire sales cycle from Lead Generation to Contract Close
  • Bias to action, high sense of urgency and energy
Responsibilities
  • Develop a set of strategic account plans assigned to you for your select verticals and region that includes how you will engage leaders responsible for digital transformation, customer experience and operations
  • Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform
  • Focus relentlessly on bringing new Clients into the Ushur family and expand the business inside existing Client accounts
  • Collaborate internally with Sales Consultants and Industry Market Leaders to create industry relevant presentations and demonstrations for the target market and function
  • Develop proposals, business cases and ROI model for and with Clients
  • Partner with Customer Success Teams to ensure Client success with Proofs of Concept and Programs in Production
  • Acquire and maintain a working knowledge of the Ushur Platform

Ushur focuses on automating customer service tasks to enhance customer experience. Their platform allows businesses to create digital versions of customer interactions, automating the journey from inquiry to service completion. This reduces the need for human involvement, making processes faster and more efficient, which in turn improves customer satisfaction as shown by higher Net Promoter Scores. Unlike many competitors, Ushur offers a no-code solution, enabling clients to implement changes quickly without needing technical expertise. The company's goal is to provide a flexible and effective automation tool that helps businesses improve their customer service operations.

Company Stage

Series C

Total Funding

$89.5M

Headquarters

Santa Clara, California

Founded

N/A

Growth & Insights
Headcount

6 month growth

19%

1 year growth

44%

2 year growth

32%
Simplify Jobs

Simplify's Take

What believers are saying

  • Ushur's recognition as a Star Performer by Everest Group highlights its strong market position and innovative capabilities in Conversational AI.
  • The launch of AI-powered solutions for health plans and TPAs showcases Ushur's potential to revolutionize complex industries like healthcare.
  • Partnerships with companies like Five9 and the integration of Yellowbrick Cloud Data Warehouse indicate robust growth and expansion opportunities.

What critics are saying

  • The competitive landscape in AI-powered automation is intense, with numerous players vying for market share, which could impact Ushur's growth.
  • Rapid expansion and the introduction of new products may strain resources and lead to potential operational challenges.

What makes Ushur unique

  • Ushur's focus on Customer Experience Automation (CXA) sets it apart by specifically targeting the automation of customer service tasks, unlike broader automation platforms.
  • Their no-code solution allows clients to rapidly prototype and automate customer journeys without needing to write any code, making it highly accessible and user-friendly.
  • Ushur's AI-powered tools, such as those for care navigation and KYC processes, demonstrate a strong commitment to industry-specific solutions, enhancing their appeal to sectors like healthcare and finance.

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