Training Operations Specialist
About the job
- A completed degree, such as business administration, business informatics, or a comparable qualification, or an equivalent qualification, with a good understanding of data and the meaningful use of artificial intelligence for process automation and optimization.
- Technical affinity and the ability to quickly learn administrative tools; initial experience with Asana, HubSpot or customer relationship management systems, Slack, and learning management systems is advantageous.
- Genuine interest in data and artificial intelligence topics, with practical use of artificial intelligence tools such as Claude, ChatGPT, or Copilot to optimize processes and communication.
- Strong communication skills and empathy when interacting with participants, customers, and colleagues through email, telephone, webinars, and meetings.
- An independent and accountable working style, high self-motivation, team orientation, and enthusiasm for agile methods.
- Very good German language skills at minimum level C1 and good English language skills.
- Organizationally support participants throughout the complete continuing-education cycle, from onboarding through completion.
- Reliably answer support requests and identify dropout risks at an early stage.
- Ensure smooth processes, continuously optimize them, and identify automation opportunities to improve the efficiency of internal processes and workflows.
- Serve as a communication interface for participants and relevant stakeholders, including Sales, Coaching, Learning, and Engineering.
- Work in a data-oriented manner and use dashboards daily to manage tasks and make decisions.
- Independently take responsibility for projects, define key results, and work flexibly in changing processes.
- Experience in customer service, Customer Success, or participant support, ideally in the education or software-as-a-service environment.
- Initial experience with Asana, HubSpot or customer relationship management systems, Slack, and learning management systems.
About the company
StackFuel provides online, browser-based training for data literacy, data science, and AI, serving both businesses and individuals. Its courses feature hands-on coding with real business data, flexible full-time or part-time formats, and multilingual instruction (German and English), supplemented by personal mentoring, feedback, and group webinars. The platform differentiates itself with practical, job-oriented learning and real-world projects, evidenced by over 6,000 graduates and clients such as Telefónica, Deutsche Bahn, and BMW. The goal is to help organizations upskill their workforce for digital transformation and enable individuals to enter data-centric professions.
Company Size
51-200
Company Stage
Seed
Total Funding
$2.1M
Headquarters
Berlin, Germany
Founded
2017
Get referred to StackFuel
See people who can refer or advise you
Simplify's Take
What believers are saying
- Multiverse set a goal to train 100,000 German workers immediately after acquisition.
- StackFuel still lists 25 open roles in August 2026, signaling expansion.
- 2024 accounts showed 87 employees, giving Multiverse a sizable delivery team to scale.
What critics are saying
- Multiverse now controls StackFuel's strategy, pricing, and staffing after January 2026.
- Alternative corporate academies and internal AI academies commoditize StackFuel's training by 2027.
- If Multiverse integration fails, StackFuel becomes a German brand with no standalone future.
What makes StackFuel unique
- Multiverse acquired StackFuel on January 27, 2026, buying German market access.
- StackFuel sells hands-on, browser-based data and AI training with 92% completion.
- Mercedes-Benz, IAV, and Telefónica validate StackFuel's enterprise credibility in Germany.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Hybrid Work Options
- Professional Development Budget
- Training Programs