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Level All

Personalized high school guidance platform

Analyst – Partner Success

Customer SuccessConfirmed live in the last 24 hours
Full-timePalm Beach, FL, USA$60k - $100k /yr

About the Job

Requirements

  • Proven flexibility to learn and work with new technology and systems.
  • Ability to work independently and collaboratively with a team.
  • Verbal and written communication skills.
  • Attention to detail and time management skills.
  • Interpersonal skills and the ability to build lasting relationships with school counselors and school leadership.
  • Passion for improving outcomes for high school students through education.
  • Bachelor's degree or equivalent experience.
  • Ability to travel to schools for onboarding meetings, general touchpoints, and professional development support.

Responsibilities

  • Manage the complete school partner relationship from onboarding through ongoing touchpoints via email, phone, and onsite visits, driving strong partner satisfaction.
  • Serve as the primary point of contact for superintendents, principals, counselors, and other leaders at partner organizations.
  • Identify opportunities to expand usage and deepen engagement within existing partner schools.
  • Gather and relay product feedback from partners to inform platform improvements.
  • Support the team in refining processes and systems that serve school partners.
  • Develop and track annual partner goals aligned with Level All's mission and strategic plan, including analyzing student and family participation data.

Desired Qualifications

  • Experience working in education or an education-related organization as a high school educator, high school counselor, or college access counselor.
  • Prior experience in a Partner Success or Partnerships role.

About the Company

Level All

Personalized high school guidance platform

Level All offers an educational support platform that guides American families and high school students from 8th grade through post-secondary with a library of videos, articles, quizzes, and checklists on college planning, career exploration, financial literacy, and life skills. The product works by onboarding users with questions to identify their goals, then curating content and tools tailored to those goals, plus interactive resources like templates, deadline alerts, and research tools; schools and programs can assign content and track student progress via a dashboard. It differentiates itself with educator- and industry-expert–authored material, a broad catalog that includes four-year colleges and apprenticeships, and partnerships that provide free access to communities served. The goal is to help families and students achieve postsecondary readiness and career readiness through guided planning and resource discovery.

Company size
51-200
Company stage
Late Stage VC
Total funding
$18.3M
Headquarters
New York City, New York
Founded
2018

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