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Devoted Health

Medicare Advantage plans with personalized guidance

Provider Network Performance Manager

Full-TimeUpdated on 10/2/2026
$60k - $115k/yr
Senior
New Jersey, USA
RemoteMust be located in New Jersey; travel approximately 30–40% within the assigned market.

About the job

Requirements
  • At least 5 years of experience in managed care, a health plan, or a similar healthcare environment.
  • At least 5 years of direct provider-facing experience.
  • Demonstrated experience improving provider performance across cost and/or quality metrics.
  • Strong analytical skills with the ability to translate data into action.
  • Strong provider relationship management, communication, and influencing skills.
  • Ability to work independently, solve complex problems, and drive results.
Responsibilities
  • Own performance management for assigned providers across cost, quality, access, and key network metrics.
  • Identify performance gaps, root causes, and opportunities for improvement.
  • Develop and execute targeted provider performance improvement plans.
  • Monitor results and adjust strategies to drive sustained improvement.
  • Serve as a primary performance partner for assigned physicians, medical groups, health systems, and other providers.
  • Lead regular provider performance reviews and Joint Operating Committees.
  • Build strong relationships while creating clear accountability for performance expectations and outcomes.
  • Partner with providers to resolve performance issues and remove barriers to improvement.
  • Analyze financial, operational, quality, and provider performance data to identify trends and opportunities.
  • Leverage reporting systems, dashboards, and artificial-intelligence-enabled tools to generate insights.
  • Translate complex data into clear recommendations and actionable strategies.
  • Provide leadership with visibility into performance trends, risks, and opportunities.
  • Support contract negotiations and renegotiations, where applicable, to align provider incentives with performance goals.
  • Apply fee-for-service, value-based, and risk-based models to support improvements in cost and quality.
  • Evaluate provider and network opportunities through a performance lens.
  • Partner cross-functionally to improve network efficiency, quality, access, and regulatory compliance.
Desired Qualifications
  • Experience negotiating provider contracts, including physician groups and/or health systems.
  • Experience with value-based or risk-based payment models.
  • Experience in provider performance, network optimization, or healthcare analytics.

About the company

Devoted Health provides Medicare Advantage plans that bundle medical services, prescription drug coverage, and preventive care rewards into a single package for seniors. Members navigate their benefits with the help of Devoted Health Guides, who provide personalized assistance in finding doctors and pharmacies to ensure care is easy to access. Unlike traditional insurance companies that often have long wait times, Devoted Health focuses on a high-touch customer service model and financial incentives for healthy behaviors like getting flu shots. The company's goal is to make the healthcare experience more affordable, compassionate, and simple for Medicare-eligible individuals.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$3.5B

Headquarters

Waltham, Massachusetts

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • Devoted closed $366 million of equity funding in January 2026.
  • Devoted says six contracts earned 5 stars, and its average rating ranks fourth nationally.
  • USAA marketplace exposure opens Devoted to military families before AEP 2026.

What critics are saying

  • CMS imposed an $18,668 civil money penalty on Devoted on May 1, 2026.
  • CMS cited 2022 Medicare MOOP overcharges, threatening audits, sanctions, and contract termination.
  • Several 2026 contracts rate 3.5 stars, inviting Medicare Advantage churn and broker pressure.

What makes Devoted Health unique

  • Devoted combines MA insurance, Devoted Medical, and Guides into one operating model.
  • As of January 2026, Devoted served 466,000 members across 29 states.
  • USAA chose Devoted as its first regional Medicare Advantage partner in September 2026.

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Benefits

Comprehensive health plan

401(k) retirement plan

Generous vacation and holiday time

Lyra mental health resources

Time off to vote

Growth & Insights and Company News

Headcount

6 month growth

↓ -1%

1 year growth

↓ -2%

2 year growth

↓ -1%
GlobeNewswire
Sep 17th, 2026
Devoted Health's Medicare Advantage plans are now available on USAA's Medicare marketplace.

Devoted Health's Medicare Advantage plans are now available on USAA's Medicare marketplace. Devoted's Medicare Advantage plans will be available to USAA members and customers as part of a growing portfolio of Medicare health insurance options from USAA. September 17, 2026 09:00 ET | Source: Devoted Health WALTHAM, Mass., Sept. 17, 2026 (GLOBE NEWSWIRE) - Devoted Health (Devoted) - an integrated healthcare company redefining how healthcare is experienced and delivered - and USAA Life Insurance Company, through the USAA Life General Agency, Inc., (USAA Life) have collaborated to offer Devoted's trusted, dependable, member-first Medicare Advantage (MA) plans on USAA's Medicare marketplace. Building on a shared commitment to service, Devoted Health is the first regional Medicare Advantage insurance carrier contracted by USAA Life. Devoted's MA plans will appear on USAA Life's Medicare marketplace during this year's Medicare Annual Enrollment Period, which runs October 15-December 7, 2026. USAA Life selected Devoted Health as its first regional partner due to Devoted's commitment to its members across the 29 states it serves. This relationship combines Devoted's philosophy of service with USAA Life's dedication to serving the military community. What's more, these plans are available to anyone eligible for Medicare. "Gratitude for our members doesn't stop when they retire, which is why USAA Life strives to provide health care options for our members and their families. Devoted shares our commitment to doing right by the people who count on us, and we feel confident that they will provide long-term value to our members," said Cris Chiacchio, SVP and General Manager - Life & Health with USAA Life Insurance Company. "We built Devoted to care for people the way we care for our own families. Every American deserves healthcare that's genuinely there when it's needed, and personalized to their needs," said Ed Park, Devoted's CEO and Co-Founder. "Being selected by USAA Life is a vote of confidence in how we care for our members. We look forward to a lasting collaboration with USAA Life." USAA Life selected Devoted for its track record of success and proven outcomes for members in mind. As of January 2026, Devoted served more than 466,000 members across 29 states, and 93 percent of members surveyed said they trust Devoted to keep its promise of getting them the care they need. What's more, Devoted's clinical and service excellence was recognized by the Centers for Medicare & Medicaid Services (CMS) in its most recent Star ratings: 100 percent of Devoted members in Star-eligible plans are in a plan rated 4 Stars or higher on important measures including: Statin Therapy for Patients with Cardiovascular Disease, Medication Reconciliation Post-Discharge, Breast Cancer Screening (Ages 50-74), and Osteoporosis Management in Women who had a Fracture. Additionally, 96 percent of members in Star-rated plans are in a plan rated 4 or more Stars on the Controlling Blood Pressure measure, and 97 percent are in a plan rated similarly for Medication Adherence for Cholesterol (Statins). Among all Star-eligible Devoted plans, 98 percent of members are in a plan rated 4+ stars on the measure of Health Plan Rating - with six contracts receiving 5 stars - which is why 93 percent of members surveyed said that they trust Devoted is keeping its promise to get them the care they need. In 2025, Devoted Health was also named to Fortune's Best Workplaces in Health Care list and the magazine's Best Workplaces for Women list, and Forbes named Devoted one of America's Best Start-Up Employers. Devoted's offerings will be available to USAA Medicare eligible members and customers in select states; visit usaa.com/medicare to learn more or call 1-800-531-9164 to speak with a USAA representative. To learn more about Devoted Health visit www.devoted.com. About Devoted Founded in 2017, Devoted Health's mission is to dramatically improve health and well-being by caring for everyone like they are family. Through an integrated care platform that brings together advanced data and AI with world-class clinical and service excellence, Devoted is redefining how healthcare is experienced and delivered. Devoted's unique solution combines its proprietary technology platform, Devoted Medical clinical services, Devoted health plans, and dedicated service Guides to deliver proactive, personalized, prevention-focused healthcare consistently and at scale. Built on the belief that informed, supported members can actively shape their own health for the better, Devoted's care model builds deep trust with members and partners with them to significantly improve care and health outcomes. Currently operating in the Medicare Advantage market, serving members across 29 states, Devoted's platform is purpose-built to expand to serve broader healthcare markets over time. Learn more at www.devoted.com. About USAA Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and retirement solutions and serves more than 14.5 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in seven U.S. cities and four overseas locations and employs more than 36,000 people worldwide. Each year, USAA supports national and local nonprofits serving military families and communities. With Honor Through Action, USAA advances policy, advocacy and philanthropy to support financial security, build meaningful careers and promote overall well-being across the military community. For more information about USAA, follow us on Facebook or X (@usaa), or visit usaa.com.

Business Insider
Aug 21st, 2026
Devoted Health is raising a new round of funding at a $25 billion valuation.

Devoted Health is raising a new round of funding at a $25 billion valuation. Aug 21, 2026, 12:58 PM PT Devoted Health is the latest startup to show that combining health and AI commands a premium valuation. Just months after announcing a new round of funding, the Medicare Advantage startup is in talks to raise another round that could value the company at $25 billion, according to sources familiar with the matter. That's a jump from the company's $16 billion valuation in a funding round raised earlier this year, according to sources. Devoted Health, which is based in Waltham, Massachusetts, was founded in 2017 by brothers and former healthcare executives Ed and Todd Park. The startup combines health insurance and medical care for elderly people enrolled in the Medicare Advantage market. The company's proprietary AI tool, Orinoco, helps coordinate medical care for members. Ed Park was previously the COO of athenahealth, and Todd Park was the chief technology officer of the United States in the Obama administration. "We do not comment on our capital raising activity," said a company spokesperson. The fundraising reflects growing investor enthusiasm for healthcare companies that use AI to improve both patient care and the economics of medicine. The back-to-back rounds could also signal investor confidence in Devoted's ability to scale in one of healthcare's largest and fastest-growing markets. Medicare Advantage has become a battleground for both incumbent insurers and venture-backed startups. Medicare Advantage is the private alternative to the traditional Medicare program that provides health coverage to people 65 and older and people with disabilities. The program has grown rapidly over the past decade, with enrollment more than doubling. That boom has attracted both insurance giants and venture-backed startups eager to tap into the hundreds of billions of dollars the federal government spends on the program annually. Devoted generates revenue primarily through government-funded Medicare Advantage premiums, making it part insurer and part healthcare provider. The company had 466,000 members as of January 2026, a year-over-year increase of 121%. Devoted Health's investors include Andreessen Horowitz, Venrock, General Catalyst, Iconiq, and Emerson Collective, according to PitchBook.

Tech Behind Fintech
Dec 28th, 2024
Devoted Health raises $175M funding

Devoted Health announced a Series E funding round of $175 million in January 2024, led by a syndicate including The Space Between, Highbury Holdings, GIC, Stardust Equity, Maverick Ventures, and Fearless Ventures. Returning investors Andreessen Horowitz and General Catalyst also participated, along with GreatPoint Ventures, Socium Ventures, Emerson Collective, The Private Shares Fund, and F-Prime Capital Partners.

Devoted Health
Aug 3rd, 2024
Devoted Health

WALTHAM, MA, August 2, 2024 — Devoted Health, an all-in-one healthcare company for Medicare beneficiaries, today announced that it has completed a $287 million Series E funding round with $112 million funded in closings during 2024 in addition to the $175 million of funding closed in December 2023.

Fierce Healthcare
Dec 30th, 2023
Devoted Health closes out 2023 with $175M series E funding round

Tech-enabled Medicare Advantage startup Devoted Health is closing out 2023 with $175 million in fresh funding, marking one of the largest funding rounds of the year. | Tech-enabled Medicare Advantage startup Devoted Health is closing out 2023 with $175 million in fresh funding, marking one of the largest funding rounds of the year.