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Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Field Application Scientist - Flow Cytometry

Implementation & Technical Account ManagementPosted on Nov 13
Full-time

About the Job

Requirements

  • A bachelor's degree in Cell Biology, Molecular Biology, Biochemistry, Immunology, Biotechnology, Biomedical Engineering, or a related life science discipline is required.
  • At least 4 years of hands-on laboratory experience with flow cytometry, including designing, performing, optimizing, and/or troubleshooting experiments is required.
  • Experience with multicolor flow cytometry is required, including fluorophore selection, panel design, compensation, controls, sample preparation, antibody staining, and data acquisition.
  • Experience analyzing and interpreting flow cytometry data, including gating strategies and use of data analysis software, is required.
  • A strong understanding of experimental design, quantitative assay development, and appropriate experimental controls is required.
  • The role requires analytical, troubleshooting, communication, and presentation skills sufficient to explain complex scientific concepts to diverse audiences.
  • The ability to work independently from a remote home office, travel approximately 75%, and maintain a valid driver's license is required.

Responsibilities

  • Deliver scientific application support before and after instrument sales for the flow cytometry portfolio.
  • Design and deliver customer training through onsite visits, virtual meetings, workshops, webinars, demonstrations, and scientific presentations.
  • Consult with customers on experimental design, assay development, panel design, workflow optimization, controls, and data interpretation.
  • Troubleshoot complex scientific, application, and workflow-related issues involving flow cytometry technologies.
  • Advise customers on maximizing the value and performance of flow cytometry instruments and workflows.
  • Collaborate with Technical Support and Service teams to resolve customer issues.
  • Provide scientific guidance on multicolor and multiparameter flow cytometry; immunophenotyping and immune cell characterization; cell viability, apoptosis, proliferation, and cell-cycle analysis; intracellular and surface-marker staining; fluorescent antibody and reagent selection; fluorophore selection and multicolor panel design; compensation and experimental controls; sample preparation, staining optimization, and instrument setup; data acquisition, gating strategies, quantitative analysis, and data interpretation; assay development, optimization, and troubleshooting; and applications supporting cell biology, immunology, oncology, and translational research.
  • Partner with Account Managers, Sales Specialists, and Business Development teams to support product evaluations, demonstrations, customer presentations, and scientific discussions.
  • Provide technical and scientific expertise during customer visits, workshops, seminars, and product demonstrations.
  • Support prospective customers in evaluating flow cytometry solutions based on their research needs and workflows.
  • Build customer confidence and enable successful product adoption.
  • Identify opportunities for the company's technologies and solutions to address customer workflow challenges.
  • Build and maintain relationships with Key Opinion Leaders, core facilities, and scientific collaborators.
  • Represent the company at scientific conferences, workshops, seminars, and customer events.
  • Present scientific seminars on flow cytometry technologies, assay development, experimental design, and workflow solutions.
  • Stay current on emerging technologies, applications, and scientific advances in flow cytometry, cell analysis, immunology, and related research areas.
  • Serve as a scientific resource for customers and internal commercial teams.
  • Communicate customer feedback, application insights, competitive intelligence, and market trends to Product Management, R&D, Marketing, and Commercial Leadership as the Voice of the Customer.
  • Identify emerging customer needs and opportunities for future product and workflow innovation.
  • Support new product launches with field-based scientific expertise, customer education, and application support.
  • Deliver technical and applications training to internal commercial teams.
  • Collaborate cross-functionally to improve customer experience, product adoption, and scientific support strategies.

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Waltham, MA
Founded
1956

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